Tss (Technical Services Supervisor)

7 months ago


Bamber Bridge, United Kingdom Eric Wright Group Limited Full time

Job Advert

**_ OUR CORE VALUES: RESPECT | TRUST & INTEGRITY | QUALITY | TALENT | RELIABILITY_**

The Eric Wright Group has a fantastic history. From our beginnings in construction to an award-winning group of companies, our reputation is built on our Chairman's founding principles of a company that must be profitable, ethical and farsighted, as a result we have people, community and social value at our heart. As a multi award-winning leader in the UK civil engineering industry, Eric Wright Civil Engineering demonstrates a culture of excellence in the highways, structures, clean and waste water, energy, waste and industrial infrastructure sectors and that ensures long term relationships with our partners and clients.

**The role**

We have a fantastic opportunity for** **a** Technical Services Supervisor** to join our successful Facilities Management team. You will be responsible for supporting the self-delivery of specialist hard FM services to our client in accordance with the latest British EN and SFG20 standards. You will be covering sites across the North West (mainly Lancashire / Manchester areas).

**What you’ll be doing**:

- Undertaking the day to day duties associated with maintenance
- Undertake Building surveys with respect to Facilities Maintenance requirements with a focus on mechanical and electrical assets and systems.
- Provide supervision, support and guidance to the team of Facilities Support Officers and sub-contractors
- Contribute, as part of the EWFM operational team to the professional development of the Facilities Support Officers, including delivering tool box talks
- Support the Helpdesk with the planning of reactive and planned maintenance.
- Ensuring all equipment used is done so to Company and/or manufacturers standards
- Maintain all documentation in accordance with ISO 9001:2000 standards
- Ensure compliance with Company and client Health, Safety and Environmental rules.
- Report any accidents, near misses, health and safety or environmental issues to the Helpdesk
- Support the contracts with PPM’s and reactive works as appropriate (with support from contractors where required)
- Supervision of external contractors on site and check off completions
- Be a the key customer link between Contractors and EWFM on project work
- Report any issues, defects and reactive works to the AFM & Helpdesk
- Issue permits and inductions at a site level as required.

**About you**

Aligned to our ethos and values, you will have previous experience of leading and motivating a team. Experience of SFG20 is essential along with having experience / qualification in Electrical / Plumbing / Joinery. Health and Safety knowledge is essential, in particular knowledge of fire management control and working at heights. You will be customer focused, a confident communicator ensuring that the requirements of our client are delivered.

**Ideally you’ll have**:

- Possess Electrical / Plumbing / Joinery / Carpentry qualifications
- Previous Supervisory Experience required
- A good knowledge of Health & Safety, particularly in relation to fire management control, and working at heights.
- Good communication skills
- A full Driving Licence
- Adhere to company policies, be customer focused and able to communicate in a customer friendly manner
- Undergo DBS checks, as these contracts have members of the public in attendance
- Water Management qualification
- Previous experience in the service and maintenance of a broad category of assets, to include passive fire protection, water management (L8) heating / cooling systems etc.
- The use of Microsoft Office, Excel and Teams

**In return we offer**

**Competitive Salary**

**Company Car / car allowance scheme - **a company vehicle will be provided from band E

**Enhanced annual leave** starting at 26 Days + bank holidays rising with service

**Learning and development** - we offer a range of learning opportunities to develop talent at all levels within our business focussing on technical competence, upskilling, compliance and governance and career development.

**Pension **— 6.5% employer contribution of your salary into your pension to help you save for the future

**BUPA**:

- optional scheme and can include your family to the scheme (50% contribution)

**Company sick pay scheme** - Up to 20 days full pay in a rolling 12 month period

**Group Income Protection** - 50% of your salary covered for 3 years for long term illness

**Enhanced Paid Family Leave** - maternity, paternity, adoption, fertility, compassion, bereavement, crisis, emergency dependants, and much more

**Company Doctor** - for when you can’t get to see your own or if you have any health concerns

**Virtual GP** - 24/7 access for when you need to speak to a GP

**EAP** - Employee Assistance Programme through Health Assured, supporting you and your family with advice, guidance and counselling on a variety of areas such as health, fitness, home life, finances and much more.

**Mental Health


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