Aftercare Operative

Job Advert

**_ OUR CORE VALUES: RESPECT | TRUST & INTEGRITY | QUALITY | TALENT | RELIABILITY_**

The Eric Wright Group has a fantastic history. From our beginnings in construction to an award-winning group of companies, our reputation is built on our Chairman's founding principles of a company that must be profitable, ethical and farsighted, as a result we have people, community and social value at our heart.

We have a new and exciting opportunity for an Aftercare Operative to join our construction team. This is a pivotal role in our organisation as you will be providing a professional and post completion defects rectification services to our clients. It is essential that you have excellent construction skills as you will be responsible for repairing defects to a high standard. You will be working with our clients therefore creating and maintaining excellent client relationships is an essential part of this role.

Duties will include but not limited to:

- Fire Stopping/Decorating/General Maintenance/General Joinery & Plumbing/ Roof repairs.
- Responding to reported defects on completed projects, identifying the cause and party responsible.
- Operating and reporting on IT Software/Tablet.
- Undertaking temporary or permanent repairs.
- Meeting & working with EWC supply chain to return and undertake defects rectification works
- Working and coordinating with Client’s representative and occupiers successfully
- Coordinate and carry out defect rectification work
- Order plant and materials where necessary to facilitate repairs.
- Keeping Aftercare Supervisor and Administrator updated on progress

**About you**

Aligned with our core ethos and values, we are looking for an individual who is passionate about construction and is committed to delivering an exceptional service to our Clients. You will hold a CSCS qualification and have extensive knowledge of the construction industry, preferably stemming from a trade background such as plumbing or joinery. Your experience and skills align with our commitment to maintaining the highest standards in our work. Having excellent communication skills, both oral and written, allowing you to engage confidently and building relationships with our clients.

**In return we offer**

**Competitive Salary**

**Company vehicle**

**Enhanced annual leave** starting at 26 Days + bank holidays rising with service

**Learning and development** - we offer a range of learning opportunities to develop talent at all levels within our business focussing on technical competence, upskilling, compliance and governance and career development.

**Pension **— 6.5% employer contribution of your salary into your pension to help you save for the future

**BUPA**:

- optional scheme and can include your family to the scheme (50% contribution)

**Company sick pay scheme** - Up to 20 days full pay in a rolling 12 month period

**Group Income Protection** - 50% of your salary covered for 3 years for long term illness

**Enhanced Paid Family Leave** - maternity, paternity, adoption, fertility, compassion, bereavement, crisis, emergency dependants, and much more

**Onsite Nursery** - Our Sceptre Nursery is discounted for our employees and based on site at Head office

**Onsite gym** - we have a gym on site at Head Office which is free to use

**Company Doctor** - for when you can’t get to see your own or if you have any health concerns

**Virtual GP** - 24/7 access for when you need to speak to a GP

**EAP** - Employee Assistance Programme through Health Assured, supporting you and your family with advice, guidance and counselling on a variety of areas such as health, fitness, home life, finances and much more.

**Mental Health support** - through the Thrive app, approved by the NHS, provides tools, to tackle, prevent and manage common stressors such as sleep, bereavement, work issues etc. Also provides relaxation, breathing and meditation techniques and measures impact.

**Savings scheme** - Put aside an affordable amount for a rainy day in the future

**Recognition awards** - awards for long service and special birthdays

**A comprehensive health and wellbeing strategy** focussed on physical, emotional, financial and career wellbeing

**What we do**

As an award-winning leader in the property and construction industry, the Eric Wright Group demonstrates a culture of excellence in civil engineering, construction, development, property and facilities management that ensures long-term relationships with our partners and clients. The companies across the Group regularly collaborate to deliver outstanding results on bespoke projects for both public and private sector clients.

**Our ethos**

Working at the Eric Wright Group of companies is truly special. Owned by the Eric Wright Charitable Trust, we are a commercially focused business with a social purpose, which means that after reinvestment in the business, our profit is donated to charity via the Trust. This ownership structure provides a high l