Senior Strategist

4 weeks ago

London, United Kingdom HLW Full time

**About Ark**

Nested within the global design firm of HLW, Ark is a multi-disciplinary consultancy that brings innovative and resilient thinking to all we do. Our team includes strategists, designers, architects, and data analysts. We work with our clients to create foundational workplace strategies that reflect unique business objectives, while supporting evolving workforce demands. We believe today’s workplace ecosystem offers rich opportunities to drive organizational value. As part of our team, you will have the chance to bring our clients’ visions to life, crafting inspiring physical environments and harnessing evolving workplace dynamics in the pursuit of enhanced user experience.

**Position Summary**

We are seeking an experienced Senior Strategist to join our team in London. Versatility is key to the success of this role, as this individual will lead client work and contribute consistently to business development on behalf of the studio at the broader firm. Specifically, this individual will facilitate user engagements, develop strategic guidelines and recommendations, generate space budgets, administer and synthesize workplace surveys, and manage a variety of change management programs.

A majority of Ark’s work is embedded within the interior design and architectural practice of HLW’s broader design practice. However, the remainder represents standalone consulting work executed independently by our studio. In addition to our projects, a Senior Strategist is asked to contribute to a variety of internal efforts and initiatives that advance Ark’s position as an evidence-based practice and help us evolve in service of our clients.

**Reporting Structure**

This position will report to the Managing Director of Ark. Over time, an alternative reporting structure may be determined based on current studio structure or project workload. Beyond our global studio, you will also have the chance to work closely with a broader team of designers in HLW’s London office and beyond.

**Responsibilities**:

- **General Knowledge & Understanding**
- Serve as a member of the global Ark team who contributes to various internal initiatives that advance the team’s business goals and objectives
- Establish yourself as an expert in a niche or special capability that adds value to client projects or the firm’s broader goals and initiatives; expertise may include topics in workplace strategy, organizational change management or design, graphic representation, or business visioning and innovation
- **Project Related - All Phases**
- Conceive and manage key project tasks, and lead the development of project deliverables
- Manage the day-to-day client relationship in delivering engagements such as visioning and workshops, human centric interviews, workplace surveys or other analytical exercises, development of space programming, strategic briefing
- Liaison with HLW project designers and architects around strategic recommendations and subsequent phases of project scope
- Help ensure project profitability by participating in discussions with project leads/managers and other team members to ensure that labor efforts are aligned with billing and revenue projections
- **Leadership & Organizational**
- Assist in Ark’s long-term business planning as requested
- Actively contribute to the advancement of studio initiatives and goals
- Consistently mentor junior staff in technical methods, industry knowledge, and delivery best practices
- **Business Development & Marketing**
- Participate on project pitch teams, including assistance in the development of scope, fee, and work management plans
- Help develop presentation content, marketing collateral, trend reports, and other related materials that support Ark’s marketing and business development efforts
- Advance studio thought leadership through published work or independent research; remain active in local industry (i.e. panels, conferences, events, etc.)
- Participate in speaking engagements through industry societies and affiliations, as appropriate

**Role Qualifications**
- Between 5 and 10 years of professional experience in architecture, design, workplace strategy, research, or related disciplines; at least 3-5 years within a workplace strategy practice strongly preferred
- Entrepreneurial spirit - ability to operate autonomously and generate pro-active solutions to client concerns and studio objectives
- A sense of professionalism and positive work ethic that contributes to a thriving Ark team and the broader success of HLW
- Ability to juggle competing deadlines and prioritize client needs
- Excellent communication skills - strong graphic, written, and verbal capabilities are a must
- Demonstrated proficiency with baseline tools including Adobe CS, MS Office, Google Collaborative Suite as well as Miro
- Proficiency with any of the following software is a bonus: AutoCAD / Revit, Alchemer, Mentimeter, AirTable, Tableau, Sprintbase, PowerBI, Adobe Premiere or

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