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Complex Needs Support Worker

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Baldock, United Kingdom One YMCA Full time

**Are you passionate about supporting homeless or vulnerable people to progress towards independence and independent living?**

As a Substance & Complex Needs Worker at our services in North Herts, you will be responsible for providing safe and supported housing to residents at our sites in Baldock, Letchworth and Hitchin.

Your role will involve delivering support in an individualized and person-centric manner, utilizing a multi-agency approach and working towards shared goals with residents to help them achieve realistic and achievable short, medium, and long-term goals

This is an exciting time to be joining One YMCA as we embark on an ambitious plan to grow our housing service and double our impact across all our accommodation sites - as part of our Mission 25 goal.

**Benefits**: We offer attractive benefits including a health cash plan that contributes to the dentist, optician and complementary medicine treatments; life cover; and a pension scheme.

**Hours of shift work**: Hours are worked Monday to Friday _and will include occasional weekend hours_.

**What do we need you to bring to the role?**

You must bring:

- An understanding of complex needs and therapeutic approaches to support the residents in addressing their needs and inform change
- An in-depth understanding of childhood trauma and its impact on mental well-being and be able to deliver the appropriate information, intervention, advice guidance
- Knowledge of statutory & non-statutory provisions for client group
- A developed understanding of therapeutic practice with adults with complex needs and substance misuse

**An Enhanced Disclosure check is required for this role.