IT Operational Support

2 days ago


Derbyshire, United Kingdom 2fawcett - Empowering Recruitment Full time

**Role**: IT Operational Support
**Salary**: £15 - £17 Per hour
**Location**: North Derbyshire
**Type**: Temporary
**Overview**
2fawcett are recruiting for a temporary IT Operational Support, to join our long-standing client in North Derbyshire. The IT Operational Support role will provide reactive and proactive IT 1st and 2nd level support to employees using different IT business solutions.
**Role & Responsibilities**:

- Support the deployment, monitoring, maintenance, development, upgrade, and operation of IT equipment and
software
- Provide Operational Support solutions - process and systems - and ensure data accuracy
- Provide training and awareness where agreed by Team Leader and Senior Management
- Approve the purchase of equipment and supplies in order to meet operational requirements
- Practice asset management for IT hardware, software, and equipment including communal hardware and
equipment, personal hardware, and equipment, including desktops, laptops, printers, audio visual equipment
- Support with the management and execution of operations-related projects and project portfolios
- Assist in the provisioning of end-user services, including help desk and technical support services
- Assist where appropriate with the alignment of IT and OT technology platforms
- Manage expectations of multiple business stakeholders, ensuring that effective communication occurs related to
service delivery and build strong and collaborative relationships with the IT Team across Europe
- Proactive IT Planning and Execution, developing maintenance schedules for equipment, conducting feasibility testing, and implementing policies and procedures amongst other initiatives
**Requirements of the IT Operational Support**:

- Previous 1st and 2nd level support experience essential
- Should be immediately available or coming to the end of a Contract
- Able to work accurately and within time constraints
- A team player with good communication skills
- Analytical and problem-solving skills

**What will you get in return**:

- Excellent Salary
- On-site parking
- Immediate Start
**Type**
Permanent
**Hours**:
Monday - Friday, 8.30 - 5pm



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