Education Abroad Officer

2 weeks ago

London, United Kingdom University of Westminster Full time

**This post is full time and permanent, working 35 hours per week.**

This post is part of the University’s successful Education Abroad Team. The team is responsible for the management, development and delivery of the University’s fee-paying incoming Study Abroad programmes (Semester and Summer Schools) and we oversee elements of the University’s Incoming Exchange programmes.

As part of this role, you will work across all programme provision, jointly managing a large administration workload to support student recruitment and experience alongside a portfolio of international partners and clients.

Key responsibilities include:

- Student support - key contact for students before, during and after their studies.
- Stakeholder management - acting as a key contact for colleagues across the university and for external university partners building strong relationships to support recruitment and an excellent student experience.

Marketing and recruitment - building partner relationships, developing publications, digital media, the website, intranet and Blackboard sites, and designing and delivering social media campaigns to promote Education Abroad.

You will have the ability to work well in a team, effectively and independently manage a busy and demanding workload and deliver on multiple priorities.

The role has a strong administrative focus, so you will need to have a background of working with administration systems, databases and online record systems, as well as possessing a high level of organisational and problem-solving skills.

You will also possess strong communication and inter-personal skills and have a commitment to delivering excellent student support. Experience in building positive relationships and delivering a high level of customer service is essential as you will manage a series of customer relationships, both internal and external, and across varied levels of seniority and cultures.

Previous experience of UK higher education administration, Study Abroad delivery and working or studying overseas is desirable. The role may require some UK and international travel.

**At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.**

**We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.**

**_
The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage._**

**Closing date: midnight on 09 January 2023**

**Interviews are likely to be held on: w/c 30 January 2023**

**Administrative contact (for queries only)**:

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