Global Mobility Officer

3 weeks ago

London, United Kingdom King's College London Full time

Job id: 086333. Salary: £32,979- £36,396 per annum, including London Weighting Allowance.

Posted: 14 March 2024. Closing date: 31 March 2024.

Business unit: Students & Education. Department: Global Mobility.

Location: Strand Campus. Category: Professional & Support Services.

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About Us

The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.

This is an opportunity to join a small, close professional services team supporting inbound and outbound travel through international partnerships in pursuance of the university’s Education and International strategies. The Global Mobility Office is a student-facing and external-facing professional services team of eleven based within the Student Success Division, which also includes Social Mobility & Widening Participation, Student Transition & Outcomes and King’s Careers & Employability.

About the Role

We are seeking to recruit a proactive and flexible team-player with excellent administration skills and an intercultural sensibility to support all inbound study abroad managed by the Global Mobility Office, with as many as 1,100 students coming to King’s for a semester, year or non-standard period each academic year.

The role-holder works with various professional services teams to provide guidance, support and direction to participating students who come from all over the world. They work closely with the Global Mobility Senior Officer (Incoming Students Co-ordinator), often leading on administrative paperwork and IT systems that support incoming students to study at King’s.

The role combines programme administration with international relationship liaison work and although there are no direct line-report responsibilities, the role-holder is responsible for delegating relevant tasks to any Global Mobility Peer Advisors. These are a small group of students returning from abroad who work with our team to support other students.

This post will be offered on a permanent contract.

Key responsibilities

To assist the Global Mobility Senior Officer (Incoming Students Co-ordinator) with the planning, administration and delivery of the incoming Study Abroad programmes.

To support incoming Study Abroad students’ module allocations and amendments on SITS, the university’s student records database.

To lead on inbound exchange research student administration, working with Admissions, faculty staff and sending universities to provide accurate information and support.

To assist with the planning and delivery of orientation sessions and social activities for students in September and January as well as other relevant events and presentations.

To support the running of the Global Mobility Office through a range of other administrative tasks such as raising purchase orders, booking rooms, ordering catering, logging Estates & Facilities problems, etc.
- The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post._

Skills, knowledge, and experience

Essential criteria
- We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include in any customer-facing/services role, work with external organisations, with students or across national boundaries.
- Outstanding administrative skills
- Excellent English language and communication skills in all media
- Working knowledge of Microsoft Office including Outlook, Word, Excel and Teams
- Good organisational and time-management skills
- Strong eye for detail and ways to ensure accuracy
- Ability to establish and maintain professional working relationships with external and internal stakeholders
- Ability to work under pressure and manage challenging deadlines
- Ability to work with others to support project aims and overcome challenges
- Understanding of need for sensitivity and confidentiality as well as when and how to escalate sensitive cases

Desirable criteria
- Experience of using SITS:Vision
- Experience of presenting / public speaking
- Experience of study abroad programme administration
- Knowledge of the internationalisation of Higher Education, particularly current mobility challenges and opportunities

Further Information

Interviews will be held in-person in London, where possible, or else using Microsoft Teams, and will consist of competency-based questions linked closel

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