Customer Service Representative

2 months ago


Norwich, United Kingdom The Urban Tech Company Full time

**Customer Service Representative**

**Location**:Norwich

**Salary**:£18,000 - £45,000 per annum

When it comes to direct marketing campaigns, this company are the experts. Serving the Eco home improvements and renewable energy industries, they are known for quality customer service. The company has an ethos of promoting from within, so there will be opportunities readily available for the successful Customer Service Advisor to progress to areas such as Team Leader and Senior Floor Leader given the right attitude.

**As an Appointment Maker / Call Centre Agent your main responsibilities will include but are not limited to**:

- Making outbound calls
- Building rapport with customers
- Updating the CRM system
- Meeting KPI’s
- **WARM CALLING ONLY**

**In addition, the following key skills are essential**:
*

**Job Type**: Permanent

**Salary**: £18,000.00-£25,668.88 per year

**Benefits**:

- Company car

Flexible Language Requirement:

- English not required

Supplemental pay types:

- Bonus scheme
- Commission pay

Ability to commute/relocate:

- Norwich: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Reference ID: TUTC99038



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