Debt Collector

3 months ago

Glasgow, United Kingdom Kura Full time

Salary:
Salary £22,672.00 per year

Job Details**:Collections Advisor - Utilities**
**Location: Glasgow**
**Hours**:Monday to Friday Between the hours of 8am to 6pm. (40 hours)
**Location**:Glasgow
**Salary**:£10.90 a hour

We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service.

We are looking for new talent to fill our full time permanent Collections Advisor roles in Glasgow.

In this role you will be handling inbound and outbound customer calls to existing customers to discuss debts on live and closed accounts. You will set up agreed payment plans and also register any complaints.

You will be responsible for
- Identifying properties where a business has moved or shut down due to failed payments
- Looking through systems for any updates or payment information
- Checking google street maps, companies house and land registry
- Updating systems and issuing bills
- Process included in below documents

You will receive several weeks of full paid training on our systems, products, and call handling
Requirements:Experience of working in a high volume customer contact environment
- Standard Grade English and Maths or equivalent
- Experience of working in a high volume customer contact environment
- Experience of working in a target driven environment
- Ability to adapt and learn
- Communication and listening skills
- Computer literacy

**Benefits**:

- Referral programme
- Sick Pay
- Maternity Pay
- Employee Assistance Programme
- Cycle to work scheme
- Employee Discount
- Store Discounts
- Call our Recruitment hotline: 0333 300 0080
- Text or Whatsapp 07507601627

INDMAY

Location: Citypoint,21 Tyndrum Street, Glasgow G4

**Salary**: £22,672.00 per year

**Benefits**:

- Company pension
- Gym membership

Schedule:

- Monday to Friday

Work Location: In person

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