Home From Hospital Support Service Coordinator

2 weeks ago

Derby, United Kingdom South Derbyshire CVS Full time

**FOR YOUR APPLICATION TO BE CONSIDERED, PLEASE SEND A TAILORED COVER LETTER ALONGSIDE YOUR CV EXPLAINING HOW YOU MEET THE PERSON SPECIFICATION. PLEASE ENSURE THIS IS NO MORE THAN THREE A4 PAGES.**

**Home from Hospital Support Coordinator (hospital based)**

**Salary**:£26845 FTE of 37 hours (pro rata for part time posts, actual salary for 22.5 hours is £16324.66)

**Hours**:22.5 hours per week

**Contract Type**:Fixed Term until 31st March 2024

**Pension**:SDCVS has a workplace pension scheme with matched contribution

**Responsible to**:DHFHSS Field Partner Manager

**Based**:Derby Royal Hospital

**Purpose of job**

To support the co-ordination of a person-centred Home from Hospital Support Service (HFHSS), respond to individuals within a specific geographical area. To assess need and support planning for discharge from hospital, liaise with and support area coordinators to deliver and review a service response aimed at achieving identified outcomes for service users.

**Main duties**
- Actively promote the HFHSS and to develop working relationships and referral pathways with the Integrated Discharge Hubs at the acute hospitals.
- To work closely with Hospital Discharge Coordinators on the wards to identify patients prior to discharge that may need HFH support.
- To assess the patient’s suitability for HFH support prior to discharge.
- To assess and discuss with the patient their needs on leaving hospital and undertake and document a person-centred holistic assessment of need.
- To begin planning the support required prior to them leaving hospital with area HFH coordinators.
- To oversee the implementation of a person-centred delivery plan in response to the assessed need (as above), linking with HFH District Coordinators and other community-based services where appropriate.
- To support the hand over to HFH District Coordinators upon discharge and assist where appropriate.
- To assist in reviewing service user progress.
- To identify any gaps/ needs that the service cannot assist with and record those for feedback to Hospital Discharge Teams.
- To carry out appropriate risk assessments.
- To record all activities and keep up to date and accurate case notes on CRM.
- To produce service and monitoring reports.
- To work within agreed service standards and ensure contractual targets are met.
- To comply with all organisational policies and procedures and be fully committed to safeguarding, confidentiality and equality & diversity when carrying out duties.
- To contribute to the overarching aims and work of the organisation as required.

**Person Specification**

**Skills**:

- Excellent customer service and communication skills including the ability to deal with difficult and challenging situations
- The ability to support people to live independently in the community and build confidence and resilience
- Excellent communication and partnership working skills
- Effective planning, task and time management skills, the ability to meet deadlines
- Excellent IT skills including the use of databases to record and report case information.
- The ability to work within a team and on own initiative

**Qualifications**:

- Good standard of education and/or evidence of personal development (equivalent to Level 3)

Experience
- Experience of assessing and managing risks
- Experience of working with vulnerable clients
- Preferable experience of working within a hospital setting and knowledge of the discharge pathways

Knowledge
- Good understanding of local Safeguarding procedures and responsibilities.
- Good understanding of the Derbyshire Health and Social Care system including services which are available to people locally
- Good understanding of a range of common health conditions
- Good -understanding of how life changing events (such as bereavement, ageing, physical or mental illness, welfare benefits or discharge from hospital) can impact on a person
- Understanding of equality and diversity

Interviews expected to be carried out: w/c 21st August 2023

**Job Types**: Part-time, Contract
Contract length: 8 months
Part-time hours: 22.5 per week

**Salary**: £26,845.00 per year

**Benefits**:

- Company pension

Day range:

- Monday to Friday

Physical setting:

- Hospital

Work Location: In person

Application deadline: 13/08/2023
Reference ID: HFH Coordinator - RDH

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