Customer Service Administrator

2 weeks ago


Leyland, United Kingdom Clarify Consultancy Ltd Full time

Due to rapid growth and expansion our client, a successful national service company, requires a Customer Service Administrator to join their friendly and supportive team.
- Handling customer service queries and requests
- Liaising with delivery companies and end users for ETA of delivery
- Working closely with customers to resolve any issues
- Provide excellent customer service and ensure all customers leave with a positive impression of the services offered
- Manage the CRM, sales pipeline with all updates, correspondence and contact details.
- Answer calls and provide fantastic service to our customers within agreed targets, timescales and company guidelines.
- To work pro-actively and support colleagues in a team environment.

An amazing opportunity to join a well-respected, established company with excellent career progression, a competitive salary, bonus and a dynamic and creative work environment.

**Salary**: £11.50-£12.00 per hour

**Benefits**:

- Canteen
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person



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