Sales Order Administrator
3 days ago
**Company -** Leading manufacturing company.
This is an excellent opportunity for an Administrator/ Coordinator with a minimum of 1-2 years office experience to join the team of a leading manufacturing company based in West Bromwich.
The Sales Order Administrator position within the team plays a key role, and is responsible for the logging and checking of bulk orders and setting up new customers on accounts on all internal systems
**Location -** West Bromwich
**Salary -** £22,000
**Hours -** 8.30am - 5.00pm Monday to Friday
Duties include:
- Ensuring all new bulk orders are processed promptly and that any inaccuracies are picked up and amended to prevent invoice queries at the back end of the process
- Establish and maintain strong relationships with Customers through a pro-active approach to Customer Service
- Responsibility for setting up new customers/accounts on internal systems (Management System & Kerridge)
- Answering inbound calls in a timely and professional manner and knowing how to use in house systems to
relay information back to the Customer
- Support other departments in managing the flow of information throughout the business by keeping in house CRM up to date
- Achieving and working to set KPIs for the role
**Requirements**:
- Ability to process a lot of information accurately and have an eye for detail
- Ability to remain calm in stressful situations and always maintain a positive attitude
- Ability to work to tight deadlines
- Excellent written, oral communication and listening skills
- Excellent time management and organisation is essential
- Enthusiasm, inquisitiveness, and ability to adapt to change
- Eagerness to learn internally but to also have a willingness to learn about the business and product offering independently
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