IT Support Engineer 1st/2nd Line

1 month ago


Farnham, United Kingdom CT Recruitment Services Ltd Full time

Clarity are excited to be supporting our client, an business offering IT Support to business across a wide range of technical functions. Based in Farnham we are seeking to recruit 2 IT Support Engineers to join our clients helpdesk on a permanent basis.

Working alongside an established team both at their offices and on occasion on client site, we are seeking an enthusiastic and driven IT Support professional who possess the relevant technical skill set alongside a great customer focused approach. Interpersonalskills are a must alongside needing to possess a Driving Licence with own transport for travel to client site. (Mileage paid)

This is a rare and exciting opportunity to work with various technologies, including Microsoft Office 365, involvement in upcoming projects and customer base ranging from business to education environments.

The Role:

- Support 1st and 2nd Line issues
- Remote Support/visit client sites
- Resolve hardware/software faults
- Communicate and manage 3rd party Suppliers
- Manage client expectations and adhere to support SLA’s

**About You**:
In order to be successful for this role you need to have the following:

- A strong 1st and 2nd line technical background
- Experienced with Active Directory
- Basic knowledge/troubleshooting of DNS/DHCP
- Experience of Office 365
- Working knowledge of Microsoft Desktops and Windows Server environments
- Professional certification is desirable however not essential.
- Your own vehicle/clean UK driving license is essential

We are also seeking to recruit a 3rd Line Support role if this role is not quite right for you. Please take a look at our vacancies list.



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