1st Line Support Analyst

3 weeks ago


Farnham Essex, United Kingdom Pure Resourcing Solutions Limited Full time
A fantastic opportunity for a 1st Line Support Analyst to join a fast-growing business on the Hertfordshire/Essex boarder
,
This is a great opportunity for a Junior Technical Support Analyst, who is at the start of their career to really build their technical knowledge within system and software support.
You will provide deskside and remote support to multiple users, across various sites within the UK.
 
*Please note, there will be very occasional travel to Gatwick*
 
Key Responsibilities:
Providing 1st line, IT support to users either deskside or remotely, responding to basic service issues
Diagnose and troubleshoot hardware, software and some network issues
New user account and system set-up’s
Installing and maintaining IT systems, Hardware, Software, Printers and Scanners 
Preferred Technical skills:
Previous experience within a Technical Support role
An understanding of TCP/IP Networking
Experience working within a Microsoft environment; Windows, 365
Any experience with MacOS, iPad or iOS 
If you are interested in hearing more about this great opportunity, please apply now

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