Tenancy Officer

6 months ago

Bromley, United Kingdom The Hyde Group Full time

**Bromley**

**Up to £38,500 plus paid business mileage**

We are looking to recruit a Tenancy Officer.

Hyde is one of the UK’s leading Housing Associations. Our values guide the way we operate; we’re customer driven, inclusive, collaborative and innovative. We work in partnership with our customers to develop and deliver better services for everyone. Resident Services work closely with our customers, providing housing services, housing management and first-class customer care.

As a Tenancy Officer you will be working within the Commercial function to provide our residents with a personal point of contact for all queries.

**Responsibilities**
- Responding and managing to tenancy breaches.
- Lead on managing reported cases of hoarding and safeguarding.
- Ensure thorough understanding of the rights and obligations of all types of tenancies.
- Leading tenancy fraud initiatives.
- Co-ordinating with Local Authorities to highlight high risk properties.
- Working with the Tenancy Advisor team, to enforce the terms and conditions of tenancy.
- Initiate legal proceedings and attend court hearings for tenancy fraud cases.

**Skills and Experience**
- Previous experience working in tenancy management
- Excellent communication skills
- Ability to build and maintain a rapport with tenants and colleagues
- Must be comfortable working under pressure to tight deadlines
- Driving license and access to your own vehicle (preferred)
- DBS Check Required

**Benefits**
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package.
- Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

  • Pre-tenancy Administrator

    7 months ago

    Bromley, United Kingdom The Acorn Group Full time

    **Job Title**:Pre-Tenancy Administrator **Location**:The Acorn Group Head Office - Bromley, Kent **Brand**: Acorn **Salary**: **Hours**:Monday to Friday from 8:45am to 5:30pm **A**bout The Acorn Group**: Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people,...

  • Housing Support Officer

    1 week ago

    Bromley, United Kingdom Tempest Resourcing Limited Full time

    We are currently recruiting for a Housing Support Officer to join a small but growing HA, this role has focus on tenancy sustainment and combating homelessness.You will be responsible for supporting residents with managing and sustaining their tenancy's by providing a service which is robust, assessing the needs of the clients and support them to become more...

  • Housing Support Officer

    2 weeks ago

    Bromley, United Kingdom CV-Library Full time

    We are currently recruiting for a Housing Support Officer to join a small but growing HA, this role has focus on tenancy sustainment and combating homelessness. You will be responsible for supporting residents with managing and sustaining their tenancy's by providing a service which is robust, assessing the needs of the clients and support them to...

  • Housing Support Officer

    2 weeks ago

    Bromley, United Kingdom Tempest Resourcing Limited Full time

    We are currently recruiting for a Housing Support Officer to join a small but growing HA, this role has focus on tenancy sustainment and combating homelessness. You will be responsible for supporting residents with managing and sustaining their tenancy's by providing a service which is robust, assessing the needs of the clients and support them to...

  • Neighbourhood Officer

    7 months ago

    Bromley, United Kingdom The Hyde Group Full time

    **Bromley** **Up to £37,000 plus paid business mileage** Hyde is looking to recruit several Neighbourhood Officers. As part of Hyde’s commitment to improving customer service, Building Safety & improving neighbourhoods, we are looking to recruit a number of people into our newly created Neighbourhoods Officer roles. The Neighbourhood Officers goal is...

  • Resident Support Assistant

    6 months ago

    Bromley, United Kingdom Morden College Full time

    **Job Title**: Resident Support Assistant **Location**: Bromley, Greater London **Salary**:£14.15 per hour **Job Type**: Permanent, Full-Time **About Morden College**: Morden College is a Charity dedicated to supporting older people. Founded in 1695 by the pioneering merchant, Sir John Morden, the Charity has been at the forefront of enriching older...

  • Homelessness Support Worker

    4 weeks ago

    Bromley Common and Keston, United Kingdom CV-Library Full time

    Are you passionate about making a tangible difference in the lives of others? A rewarding role awaits as a Support Worker within a dedicated homelessness service in Bromley. This position offers an hourly rate of £15.01 on a locum basis, providing both flexibility and the chance to contribute to a meaningful cause. The role is based within a service...