Platform Host
7 months ago
£19,863 rising to £20,720
**Are you looking for an opportunity?**
Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised greener trains, it’s never been a more exciting time to start a career with us. Do you want to be part of the journey? Come along and join Greater Anglia
We have an exciting opportunity to join our Customer Service Team within Ipswich Station as a Platform Host (Train Dispatcher)
**The Role**
The purpose of this role is to provide a safe environment whilst delivering excellent customer service and seeking opportunities to enhance the customer experience at our station.
Creating a welcoming environment whilst providing pro-active assistance to our customers on and off trains is an important aspect in this role.
This colleague would be responsible for the safe, punctual dispatch of trains and work in accordance of the rule book and operational standards, whilst maintaining excellent customer service. In addition, the role will also include the day-to-day operation of the platform, assisting customers with their travel needs, and helping mobility impaired customers have a smooth journey.
During disruption, this colleague will be required to provide support and assistance to our customers.
The role will involve working with our Drivers and Conductors to ensure smooth communication and service.
As part of this role, the post holder will be required to comply with safety regulations, reporting faults, hazards, and collaborating with other areas of the business when required.
Full uniform will be provided, to ensure that you embrace our values and brand as a business.
**What we are looking for**
Effective customer service and interpersonal skills are crucial for this role. This role will require you to remain calm under pressure whilst maintaining integrity at all times. You must be flexible (in your working hours).
To succeed in this role, we are looking for people who can bring our four values to life in your everyday work:
- Genuinebe welcoming, customer-centric and respectful
- Professionalbe solution-oriented, accountable and delivering to promises
- Proactivebe progressive, innovative and decisive
- Inclusivebe connected in your thinking, empathetic and promote diversity
**What can we do for you?**
- Defined Contribution pension scheme after 2 years option to move across to Defined Benefit (Final Salary) pension scheme
- Free Travel on GA and 75% discount on other TOCs for leisure travel
- Free Leisure travel on GA and 75% discount on other TOCS for eligible family members
- International travel discount card (FIP) for staff and eligible family members after 12 months service
- GA offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave after 26 weeks of service - part of our commitment to family friendly policies
- GA Hapi Benefits App
- our great benefits app which includes discounts across many retailers, days out and dining
- 24/7 Employee assistance programme, eyecare and flu jab vouchers and access to physiotherapy services
- Annually issued 12 discount vouchers for family and friends to use
- Salary Sacrifice schemes such as Cycle to work and Technology scheme (eligible once passing probation)
-
Live Stream Seller
7 months ago
Ipswich, United Kingdom Forge and Finds Full time**Job Title: Retail Assistant** **Company Overview**: An exciting new venture specialising in comic book and geek-themed craft items. Our store offers a diverse range of products catering to enthusiasts of comics, gaming, pop culture, and more. We're dedicated to providing a distinct shopping experience by offering high-quality merchandise while fostering a...
-
Student Support Administrator
1 month ago
Ipswich, United Kingdom CV-Library Full timeStudent and Host Support Administrator – Join a dynamic organisation that is at the forefront of international education. Spider is advertising on behalf of a Suffolk-based company dedicated to providing high-quality guardianship services for international students from Europe and Asia studying in the UK. They are looking for a Student and Host...
-
Student Support Administrator
1 month ago
Ipswich, United Kingdom Spider Full timeStudent and Host Support Administrator – Join a dynamic organisation that is at the forefront of international education. Spider is advertising on behalf of a Suffolk-based company dedicated to providing high-quality guardianship services for international students from Europe and Asia studying in the UK. They are looking for a Student and Host Support...
-
Marketing Assistant
5 days ago
Ipswich, United Kingdom Hays Specialist Recruitment Limited Full timeMarketing Assistant - Leading Financial Services business - £22,000 - 27,000 + great benefits **Your new company **A leading Financial Services company based in Suffolk are searching for a Marketing Assistant to join their growing team. This is a fantastic opportunity for someone eager to advance their career and develop their knowledge across the entire...
-
Ipswich, United Kingdom Noir Full time**.NET Developer,.NET 6, C#, Azure, JavaScript, Agile - Ipswich** (Tech stack:.NET Developer,.NET 6, ASP.NET, C#, React, Angular 13, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2019, Programmer, Full Stack Engineer, Architect,.NET Developer, Urgent) Be the first of your friends to declare, "I love where I work!" and actually mean...
-
Cyber Security Solutions Engineer
1 month ago
Ipswich, Suffolk, United Kingdom InfoSec People Ltd Full timeJob Description:Cyber Security Solutions EngineerYou will evaluate our security solution technologies and toolsets and help design, implement, and maintain the security systems within the organisation and will ensure that data, network, and systems are protected from cyber threats and will comply with the relevant standards and regulations.The Cyber Security...
-
Kiosk Team Member
7 days ago
Ipswich, United Kingdom YoSushi Full time**Location**: Tesco Extra, Copdock Interchange, Pinewood, Ipswich, IP8 3TS **Salary**: £10.00 Per Hour **Employment type**: Part Time with potential for overtime Our YO! kiosk is located inside Tesco Extra Ipswich IP8 3TS Team Member YO! Kiosk **Hourly Rate**: £10.00 p/h Become a YO! pro and pioneer our new concept, bringing restaurant quality sushi...
-
Permanent Works Design Coordinator
7 months ago
Ipswich, United Kingdom Jackson Civil Engineering Full time**Career Opportunity: Permanent Works Design Co-ordinator** Are you looking for a new challenge where your engineering experience, management skills, value engineering aptitude, and a keen eye for detail will be fully valued and developed? Due to increased workload, we are looking for a Permanent Works Design Co-ordinator who will join a dynamic,...
-
Connections Advisor
6 days ago
Ipswich, United Kingdom Digital Wholesale Solutions Full timeCompany Description We're a continually growing, innovative and multi-award-winning wholesaler and distributor of communications, cloud, billing and hardware products and services. We work in a fast-paced and exciting industry, where we have forged strategic partnerships and relationships with the UK's top telcos, networks, and vendors, including BT, TTB,...
-
Event Co-ordinator
3 days ago
Ipswich, United Kingdom Lighthouse Personnel LTD Full time**Events Co-Ordinator** 'Recruiting for your future success’ Our client is the UK’s leading Data Protection Officer resource centre. They have delivered services to over 450 organisations since 2017. As a team of 35, their core business is to provide 'fractional’ (so less than part-time) outsourced Data ProtectionOfficer (DPO) resources. They also...
-
Payroll Administrator
6 months ago
Ipswich, United Kingdom Jackson Civil Engineering Full time**Career Opportunity: Payroll Administrator** Our team is dynamic, innovative and focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. We want our people to succeed both in work and life and to support this we promote a healthy, productive and flexible...
-
Specialist Technical Delivery
7 days ago
Ipswich, United Kingdom BT Full timeOur mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. There are two things that we want to share with anyone considering joining us. Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive...
-
Service Delivery Advisor
6 days ago
Ipswich, United Kingdom Digital Wholesale Solutions Full timeCompany Description We're a continually growing, innovative and multi-award-winning wholesaler and distributor of communications, cloud, billing and hardware products and services. We work in a fast-paced and exciting industry, where we have forged strategic partnerships and relationships with the UK's top telcos, networks, and vendors, including BT, TTB,...
-
Connections Advisor
5 days ago
Ipswich, United Kingdom Digital Wholesale Solutions Full time**Department**: Operations - **Salary**: £21,500 p.a. - **Location**: Ipswich office - **Contract**: Full time 37.5 hrs per week, Permanent **Company Description** We're a continually growing, innovative and multi-award-winning wholesaler and distributor of communications, cloud, billing and hardware products and services. We work in a fast-paced and...
-
Recruitment Consultant
5 days ago
Ipswich, United Kingdom Reed Full timeLooking for that next step up in your recruitment career? Considering a career change entirely and interested in being a Recruitment Consultant? We want to hear from you! Reed are currently looking for ambitious individuals to join us as a Recruitment Consultant to help us expand our successful Ipswich team so that Reed continue to offer our clients the...
-
Interactive Designer
1 week ago
Ipswich, United Kingdom Playtech Full timeFounded in 1999, Playtech has some 5,000+ employees located in development centres across the world, the majority of whom are engaged in research and development of current and future gaming technologies. Playtech develops unified software platforms and content for the online and land-based gaming industry, together with providing a range of ancillary...