Customer Service Advisor
5 months ago
**THE ROLE**
Reporting directly to the Assistant Customer Services Manager, you will be taking calls from our retailers, answering queries and questions and accurately placing orders onto the database from a variety of sources. This role requires you to be able to multi task, whilst enjoying working in a fast paced environment with the ability to liaise with other departments in order to provide excellent Customer Service.
**Main Duties to Include;**
- Answering in-bound call from retailers with regards to orders and general enquiries.
- Issuing customers with Pro-forma/Invoices, order acknowledgments and general administration.
- Liaise with the Warehouse and distribution companies to ensure timely and accurate distribution of our products.
- Calculate customer discounts and carriage costs in relation to customer orders.
- Resolve any customer complaints which may have arisen, ensuring communication to the customer is timely, accurate and professionally managed.
- Maintain all customer records are updated and accurate within the CRM system, raising tickets when necessary.
- Support the field based Sales Teams.
- Develop a rapport with our dealer network and build relationships with immediate team, internal departments and customers.
- To comply with company policies at all times
You could benefit from our Electric Vehicle Lease or Cycle to Work schemes, Flexi Time Policy, Employee Assistance Programme for a range of home, health and work issues, along with generous staff discount on our products. Employees are also able to log onto our Benefits Hub which gives discounts for supermarkets, cinema tickets, gifts and a wide range of items from other suppliers.
We offer Monday to Friday working for all departments, a two day per week working from home policy where possible, and enhanced holiday allowance.
This position will be based at our state of the art purpose-built offices and manufacturing facility at Skypark, near Exeter Airport. This recent move is transformational for our business, and we’d love you to join us at this exciting time.
-
Customer Service Advisor
3 days ago
Exeter, United Kingdom Wise Employment Full timeCustomer Service Advisor - Exeter - Temp role until January - £11.50 per hour - Overtime available - Weekly Paid - Free Parking - Staff Discount - Seasonal full time role that will be until JANUARY 2025 hour week.8.30am - 4.30pm.Some Weekend work will be required on a rotating basis.As a Customer Service Advisor you will take Customer Orders over the phone,...
-
Customer Service Advisor
3 days ago
Exeter, United Kingdom Wise Employment Full timeCustomer Service Advisor - Exeter - Temp role until January - £11.50 per hour - Overtime available - Weekly Paid - Free Parking - Staff Discount - Seasonal full time role that will be until JANUARY 2025 hour week.8.30am - 4.30pm.Some Weekend work will be required on a rotating basis.As a Customer Service Advisor you will take Customer Orders over the phone,...
-
Customer Service Advisor
5 months ago
Exeter, United Kingdom Kream Motor Recruitment Ltd Full timeWe are representing a high quality main dealer in Exeter who are now recruiting for a CUSTOMER SERVICE ADVISOR Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast-paced environment? Can you deliver excellent customer service? If so, we are looking for individuals like you! Service Advisor Responsibilities: - Welcoming...
-
Customer Service Advisor
2 days ago
Exeter, United Kingdom Wise Employment Full timeCustomer Service Advisor - Exeter - Temp role until January - £11.50 per hour - Overtime available - Weekly Paid - Free Parking - Staff Discount - Seasonal full time role that will be until JANUARY 2025 hour week. 8.30am - 4.30pm. Some Weekend work will be required on a rotating basis. As a Customer Service Advisor you will take Customer Orders over the...
-
Customer Service Advisor
6 days ago
Exeter, United Kingdom Wise Employment Full timeCustomer Service Advisor - Exeter - Temp role until January - £11.50 per hour - Overtime available - Weekly Paid - Free Parking - Staff Discount - Seasonal full time role that will be until JANUARY 2025 hour week. 8.30am - 4.30pm. Some Weekend work will be required on a rotating basis.As a Customer Service Advisor you will take Customer Orders over the...
-
Customer Service Advisor
1 week ago
Exeter, United Kingdom Wise Employment Full timeCustomer Service Advisor - Exeter - Temp role until January - £11.50 per hour - Overtime available - Weekly Paid - Free Parking - Staff Discount - Seasonal full time role that will be until JANUARY 2025 hour week. 8.30am - 4.30pm. Some Weekend work will be required on a rotating basis.As a Customer Service Advisor you will take Customer Orders over the...
-
Customer Service Advisor
6 months ago
Exeter, United Kingdom Taking Care Full time**Are you Enthusiastic, Motivated, Caring and Keen to learn?**: **Customer Services Advisor - 35 hours a week - Monday - Friday, 9AM - 5PM** As part of the AXA Group, Taking Care provides around the clock support to almost 100,000 people. Through our personal alarm service, we give people the confidence to live well and remain in the home they love. This is...
-
Customer Service Advisor
6 months ago
Exeter, United Kingdom Taking Care Full time**Are you Enthusiastic, Motivated, Caring and Keen to learn?**: **Customer Services Advisor - 35 hours a week - Monday - Friday, 9AM - 5PM** As part of the AXA Group, Taking Care provides around the clock support to almost 100,000 people. Through our personal alarm service, we give people the confidence to live well and remain in the home they love. This is...
-
Customer Service Advisor
6 months ago
Exeter, United Kingdom Taking Care Full time**Are you Enthusiastic, Motivated, Caring and Keen to learn?**: **Customer Services Advisor - 30 hours working 9am - 3pm Monday - Friday** As part of the AXA Group, Taking Care provides around the clock support to over 120,000 people. Through our personal alarm service, we give people the confidence to live well and remain in the home they love. This is our...
-
Customer Service Advisor
6 months ago
Exeter, United Kingdom EDF Limited Full time**Customer Service Advisor** **Are you self-motivated, calm, considerate and a good listener? If so, we may have the perfect opportunity for you here at EDF as a Customer Service Advisor!** **The Opportunity** We are looking for Customer Service Advisors to join our EDF Business Solutions (EBS) Large Business Public Sector team. The core purpose of EBS...
-
Customer Service Advisor
6 months ago
Exeter, United Kingdom gap trading Full timeCustomer Service Adviser Exeter, Devon Permanent Opportunity gap personnel Exeter, are currently recruiting for a Customer Service Advisor based in Exeter, Devon. This role is easily accessible via Public Transport. Do you want to join an award-winning Insurance Brand where providing excellent customer service has been at the heart of the business for...
-
Customer Service Advisor
5 months ago
Exeter, United Kingdom gap trading Full timeCustomer Service Adviser Exeter, Devon Permanent Opportunity gap personnel Exeter, are currently recruiting for a Customer Service Advisor based in Exeter, Devon. This role is easily accessible via Public Transport. Do you want to join an award-winning Insurance Brand where providing excellent customer service has been at the heart of the business for...
-
Customer Service Advisor
6 months ago
Exeter, United Kingdom EDF Limited Full time**Customer Service Advisor** **Exeter** **Starting Salary of £23,295 Plus Excellent Benefits Package** Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an exceptional customer experience. **You don’t need to have experience of working in a...
-
Customer Service Advisor
16 hours ago
Exeter, United Kingdom Baker Snell Full timeCustomer Service Advisor – Full Time | £22,575 per annum | Mon-Fri, 9am-5pm Exeter **** We are conducting interviews immediately, with the successful candidate ideally starting in early December*** Are you looking for a role where you can grow, learn, and take the next step in your career? Due to growth within the business, an exciting opportunity has...
-
Customer Service Advisor
5 days ago
Exeter, United Kingdom CV-Library Full timeCustomer Service Advisor – Full Time | £22,575 per annum | Mon-Fri, 9am-5pm Exeter **** We are conducting interviews immediately, with the successful candidate ideally starting in early December*** Are you looking for a role where you can grow, learn, and take the next step in your career? Due to growth within the business, an exciting...
-
Customer Service Advisor
6 months ago
Exeter, United Kingdom Hawk 3 Talent Solutions Full time**CUSTOMER SERVICE ADVISOR / EXETER** **Location**: Skypark, near Exeter Airport **Job type**: Permanent **Reporting to**: Assistant Customer Service Manager **Hours**: Monday to Friday 08:30am - 17:00pm **Salary**: £22,500 - £23,051 per annum Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for a Customer Service...
-
Customer Service Advisor
6 months ago
Exeter, United Kingdom Kream Motor Recruitment Ltd Full timePV4889) We are seeking an experienced **CUSTOMER SERVICE ADVISOR** to join an Exeter based prestige LCV main dealer. You will need to be a customer focused individual, confident speaking to people and building relationships. Great customer care will be your priority. **To be considered, you will have experience in the Service Advisor role, gained at...
-
Customer Service Advisor
1 month ago
Exeter, United Kingdom FMG Repair Services Full timeHours: 42.5 per week Mon - Fri 8am - 5pm (30 min lunch) Full UK Manual Driving licence essential. This is an exciting opportunity for an experienced Customer Service Advisor to join one of the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Exeter. As a Customer Service Advisor you are the face of our Bodyshop....
-
Customer Service Advisor
6 months ago
Exeter, United Kingdom PRIMIS Mortgage Network Full timeJob Profile: **Customer Service Advisor - Exeter EX1 Hybrid or Office based** We have an exciting opportunity for applicants to join a thriving Exeter business working as a Customer Service Insurance Advisor at First2Protect - a PRIMIS Mortgage Network partner business. First2Protect is an insurance broker based in a modern office in the Southernhay area...
-
Customer Service Advisor
6 months ago
Exeter, United Kingdom Marshall Motor Holdings Full time**Customer Service Advisor** **Location: Audi Exeter** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: up to £28256 Basic plus OTE up to £36,000 (site dependent)** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular...