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Senior Customer Service Advisor
3 weeks ago
**Basic salary up to £29,000**:
- **Growth opportunity into Management**:
- **Working with some well-known retailers**
We are working with an exciting e-commerce business, based in Abingdon, that are looking for a Senior Customer Service Advisor to join their growing team. This is the perfect role for somebody that has office-based Customer Service experience but now wants that set up. You will manage some big-name clients, helping with any queries and orders, whilst helping to supervise the customer service team.
**What you'll be doing**
- Supervising the team on a daily basis - including training.
- Working with the Head of Operations to implement new processes.
- Managing incoming queries and order requests from customers.
- Processing of customer orders through the system.
- Dealing with any issues that may arise and communicating these.
- Supporting the Warehouse Manager with ensuring things run smoothly.
**What you'll need to apply**
- Previous experience within a similar role.
- Experience within e-commerce or working with retail businesses.
**What you'll get in return for your talents**
- Basic salary of up to **£29,000** per annum.
- Excellent office location with **free parking**.
- Lots of good amenities close to the office.
- **Progression** opportunities to **management**.
- Regular **salary reviews**.
- Private medical insurance.
**What next**
Hit** apply** or contact **Shannon** directly
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