Customer Service Advisor

6 months ago

Abingdon, United Kingdom GLL Full time

GLL is looking for a Customer Service Advisor at The White Horse Leisure & Tennis Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK.

As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle.

Our Customer Service Advisors respond to enquiries converting them into memberships. Customer Service Advisors are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times.

**What you need**:

- A can-do attitude
- A real focus on customer service.
- Passion and personality
- Knowledge of health and safety
- Be a great team player
- Good IT, literacy, numerical and communication skills
- Some experience of administration

**What you’ll do**:

- Being the first point of call for customers
- Answer incoming calls to the centre
- Deal with transactions including setting up direct debits and cash handling
- Dealing with membership enquiries including selling memberships to customers
- Deliver first-class customer service
- Answer customer queries
- Setting up equipment
- Be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre.

**As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees**:

- A Values driven organisation
- Learning & development to support career development
- Good Pension schemes
- Discounted gym membership for you and your partner.
- A full time permanent position - Change accordingly
- Industry leading rates of pay
- opportunity to join the GLL Society and have a say in how we are run plus associated social events
- Exclusive discounts on our villas in Portugal
- Exclusive discounts on our Ski chalets in Bulgaria
- Health assurance
- Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
- Discounts across thousands of retailers (GLL Extras)
- 25% off Red Letter Days
- 25% off Buy A Gift
- 20% off GLL spa experience treatments and associated products.
- Ride to work scheme
- Free eye tests and discounted glasses

**About GLL**:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres.

Our people are from the communities we serve and help us make real changes in their local area.

One of our core values is ‘More than a Job’, because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.

We offer two different types of work arrangements:

- A permanent employment contract - part time and full time
- A flexible worker engagement by joining our flexible worker pool

If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you.

So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.

Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer.

However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.

  • Customer Service Advisor

    6 months ago

    Abingdon, United Kingdom RME Consultants Full time

    **RME Consultants are working with a business in the Abingdon area to find a Customer Service Advisor to join their growing team. Are you a team player who has previous Customer Service office based experience?** **Role: Customer Service Advisor** **Salary: £25,000 - £28,000 per annum** **Working Hours: Monday - Friday, Full time** **Contract:...

  • Customer Service Advisor

    5 months ago

    Abingdon, United Kingdom The Recruitment Group Full time

    We are delighted to be working with a market leading manufacturer based in Abingdon, who are looking for a **Customer Service Advisor** to join their friendly team on a long-term temporary basis (minimum of 6 months), with the opportunity to become permanent for the right person! This is a full-time vacancy, offering hybrid working (mixture of office-based...

  • Customer Service Advisor

    6 months ago

    Abingdon, United Kingdom South Oxfordshire District Council Full time

    **Customer Service Advisor** **Salary and grade**: £24,760 - Grade 3 progression possible to Grade 4 **Duration of role: Permanent** **Hours per week**: 37 hours per week **Location**: Hybrid working - working at home and at Abbey House, Abingdon on a rota basis. This is an exciting opportunity to join the Customer Service Team within South Oxfordshire and...

  • Customer Service Advisor

    6 months ago

    Abingdon, United Kingdom South Oxfordshire District Council Full time

    Job Advert **Customer Service Advisor** Salary and grade: £24,760 - Grade 3 progression possible to Grade 4 Duration of role: Permanent Hours per week: 37 hours per week Location: Hybrid working - working at home and at Abbey House, Abingdon on a rota basis. This is an exciting opportunity to join the Customer Service Team within South Oxfordshire and...

  • Customer Services Advisor

    6 months ago

    Abingdon, United Kingdom The Bridle Group Full time

    The Bridle Group are one of the UK’s leading Vehicle Leasing Car Specialists and we are expanding very quickly and looking for the right people to come and join our Customer Services Team. As a Customer Service Advisor you will provide excellent customer service and handle a wide range of administrative and customer service related tasks. You will be a...

  • Customer Service Advisor

    6 months ago

    Abingdon, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at The White Horse Leisure & Tennis Course. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks...

  • Customer Service Advisor

    6 months ago

    Abingdon, United Kingdom South Oxfordshire District Council Full time

    Job Advert **Salary and grade**: £24,760 - Grade 3 progression possible to Grade 4 **Duration of role**:Permanent **Hours per week**:37 hours per week **Location**: Hybrid working - working at home and at Abbey House, Abingdon on a rota basis. This is an exciting opportunity to join the Customer Service Team within South Oxfordshire and Vale of White...

  • Customer Service Advisor

    6 months ago

    Abingdon, United Kingdom South Oxfordshire District Council Full time

    **Salary and grade**: £24,760 - Grade 3 progression possible to Grade 4 **Duration of role**: Permanent **Hours per week**: 37 hours per week **Location**: Hybrid working - working at home and at Abbey House, Abingdon on a rota basis. This is an exciting opportunity to join the Customer Service Team within South Oxfordshire and Vale of White Horse District...

  • Service Advisor

    2 months ago

    Abingdon, United Kingdom Pembrook Resourcing Full time

    Service AdvisorPembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership.The ideal Service Advisor -Previous experience in a service role is preferred.A passion to deliver a high standard of customer service.An organised individual who can deal with many duties on the...

  • Automotive Service Advisor

    6 months ago

    Abingdon, United Kingdom Hartwell PLC Full time

    **Are you enthusiastic, reliable, organised and hard working? Do you have the ability to make people feel comfortable in conversation? If the answers are “yes” would you like a career in automotive as a Service Advisor?** Hartwell are a leading retail motor group in the UK and have been trading successfully for more than 100 years. Operating 11...

  • Sunday Customer Services Advisor

    5 months ago

    Abingdon, United Kingdom Abingdon School Full time

    **Role Summary** Abingdon School is seeking to appoint an efficient and personable Customer Services Advisor to work in the Sports Centre on Sunday mornings. This is a part-time role working 08.00 - 12.30 on Sundays for 38 weeks of the year when the Abingdon Swim School is in operation which usually coincides with the term dates for Oxfordshire...

  • Customer Advisor

    5 months ago

    Abingdon, United Kingdom Boots Full time

    Summary Job Reference: - 230003BR Abingdon, Bury Street Permanent 37.5 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to...

  • Customer Service Representative

    2 weeks ago

    Abingdon, Oxfordshire, United Kingdom The Recruitment Group Full time

    We are excited to partner with a reputable business based in Abingdon, Oxfordshire, UK to recruit a Customer Support Advisor for a temporary contract until February.About the RoleThe successful candidate will work as a key member within the Customer Support Helpdesk Team assisting market-leading clients. The role involves working 35 hours a week and requires...

  • Parts Advisor

    6 months ago

    Abingdon, United Kingdom Hartwell PLC Full time

    Are you a successful Parts Advisor or Automotive Parts Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group? Hartwell are a leading retail motor group in the UK and has been trading successfully for more than 100 years. Operating across 11...

  • Parts Advisor

    6 months ago

    Abingdon, United Kingdom Performance Resourcing Full time

    **Parts Advisor - Premium** Oxford, Oxfordshire We are recruiting an Experienced **Parts Advisor** for a **Premium Franchise Car Dealership** in the **Oxford** area. **Join a friendly local team**, and you’ll soon discover that we’ll invest both in our business and in you. From a comprehensive training and development programme. Together with a...

  • Customer Advisor

    6 months ago

    Abingdon, United Kingdom Nordic Staff Full time

    Our client is an international business with more than 50,000 employees working in 30 languages. They urgently need 4 Swedish speakers to join the London team on a Hybrid basis. As a Customer Advisor on the Swedish team, you will offer first level support to consumers. Your support of new consumers will be a practical and meaningful part of their path...

  • Parts Advisor

    5 months ago

    Abingdon, United Kingdom Performance Resourcing Full time

    **Parts Advisor** Oxford, Oxfordshire We are recruiting an Experienced **Parts Advisor** for a **Premium Franchise Car Dealership** in the **Oxford** area. **Join a friendly local team**, and you’ll soon discover that we’ll invest both in our business and in you. From a comprehensive training and development programme. Together with a generous rewards...

  • Customer Support

    4 weeks ago

    Abingdon, United Kingdom CV-Library Full time

    We are delighted to be working with a well established and reputable business based in Abingdon who are looking to recruit a Customer Support Advisor to work as a key member within the Customer Support Helpdesk Team assisting their market leading clients. As the Customer Support Advisor, you will be working 35 hours a week, within a temporary contract...

  • Customer Service Specialist

    4 days ago

    Abingdon, Oxfordshire, United Kingdom United Parcel Service of America, Inc. Full time

    Deliver ExcellenceFUTURE YOU turns hourly work into lasting rewards. As a Seasonal Helper at United Parcel Service of America, Inc., you'll play a vital role in our mission to enable commerce around the globe. Our drivers rely on helpers like you to speed up deliveries and collections, ensuring seamless operations during peak periods.This is a temporary...

  • Customer Support

    6 days ago

    Abingdon, United Kingdom The Recruitment Group Full time

    We are delighted to be working with a well established and reputable business based in Abingdon who are looking to recruit a Customer Support Advisor to work as a key member within the Customer Support Helpdesk Team assisting their market leading clients. As the Customer Support Advisor, you will be working 35 hours a week, within a temporary contract until...