Casual Visitor Experience Assistant

4 weeks ago


Winchester, United Kingdom Hampshire Cultural Trust Full time

**Job Title**:
**Casual Visitor Experience Assistant**

**Salary**:
**£10.75 per hour**

**Location**:
**The Great Hall and Westgate Museum, Winchester**

**Hours**:
**Ad-Hoc**

**Type of Contract**:
**Casual**

**Do you want to bring history to life in two of Winchester’s oldest medieval buildings?**

As a vital member of our front of house team across The Great Hall and Westgate Museum, you’ll be at the heart of the visitor experience. You’ll help bring 1,000 years of history to life, exciting and inspiring visitors to both sites. You will be involved in selling tickets, assisting in the gift shops, supporting venue hire, and you will work alongside our volunteers to ensure the team delivers fantastic customer service and outstanding events.

**A bit about you**

You’ll be a people person and will enjoy meeting new customers every day with a great understanding of what makes exceptional customer service. You’ll be a great communicator and will love putting your excellent people skills to use to make every visitor feel valued and welcome. You’ll be a supportive team player, always willing to jump in and lend a hand, but you’ll also be happy to work on your own initiative when necessary.

**What it’s like to work for us**

At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support visitor attractions across Hampshire and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture.

We are committed to promoting equity, inclusion and diversity and a culture that actively values difference. We recognise that people from different backgrounds and experiences can enhance the way we perform and work. We aim to be inclusive, valuing, and respectful of diversity, developing the ability to recruit and retain a diverse workforce that reflects the communities we serve and seeks to engage.



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