Online Sales Supervisor

4 days ago


Ashbourne, United Kingdom CW Sellors Fine Jewellery Ltd Full time

C W Sellors Fine Jewellery is a leading family run fine jewellery and luxury watch specialist. Established in 1979, we are known for designing and crafting the finest quality diamond and gemstone jewellery but also working with some of the world’s most prestigious fine jewellery and luxury watch brands.

Despite our growth and success, we still remain true to our core values of providing world class customer service, care and the highest quality jewellery and watches.

We are recruiting for a permanent, full time, Online Sales Supervisor to support the management team, working with our leading websites. This is a fantastic opportunity for a driven salesperson with customer Service experience to join our successful and growing e-commerce team at a very exciting time

**Main Responsibilities**
- Working with management to drive incremental profitable sales growth.
- Leading and motivating the team to hit their sales targets
- Processing payments, negotiating, up-selling, and placing customer orders.
- Building relationships with clients and delivering excellent customer satisfaction ratings.

**What we require from you**:

- Experience working in sales, preferably in an online setting
- Be driven by development, success, and continuous improvement.
- Experience of reporting and working to and achieving set KPI’s.
- Experience in liaising with multiple departments within a company
- Excellent written and oral communication skills.
- Ability to work to tight deadlines in a fast-paced sales environment.
- Experience working with luxury goods is preferable, but not essential.

As a busy online retailer, we are open 7 days a week so weekend work may be required.

Salary is negotiable based on knowledge and experience. We offer excellent progression, personal development and career opportunities.

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount
- Free parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Ashbourne, DE6 3FA: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales: 1 year (preferred)

Work Location: In person



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