Parts Advisor
6 months ago
**Be the difference when you work with us...**
**Your chance to join the UK’s number one excavator supplier**
For over 50 years, **Hitachi Construction Machinery (UK)** has been a leading provider of construction equipment and solutions, renowned for excellence and innovation. With a global presence and commitment to sustainability, we deliver top-quality machinery that empowers our customers to succeed.
**Responsibilities**:
- Process cash and card payments for customer parts.
- Create Purchase Orders.
- Warehouse duties, stock control, picking parts and restocking.
- Provide efficient parts back up to the service department and customers.
- Create new business and parts sales opportunities.
- Liaise with our Manufacturers or suppliers if appropriate to fulfil all customer requirements.
- Establish price and availability and to produce the documentation for the dispatch of all requirements to the correct destination.
- Storing and accounting of warranty parts for the service department.
**Knowledge, Skills & Abilities**
- Essential_
- Demonstrable experience in a similar role.
- Good telephone manner.
- Excellent time management and communication skills.
- Be a forward-thinker with the capability to plan ahead.
- Ability to work under pressure and think on your feet to resolve issues that may arise.
- Desirable_
- Experience of working within the construction or manufacturing sector.
- Ability to build rapport quickly with peers and customers.
**Benefits & Rewards**
- 24 days Annual Leave + Bank Holidays + option to purchase up to an additional 5 days
- Company Pension Scheme
- Critical Illness Cover
- Private Medical Insurance
- Employee Assistance Programme
- Death in Service
- Benefits Hub
- Cycle to Work Scheme
**Why Should You Apply?**
By joining Hitachi Construction Machinery UK as a Parts Counter Assistant, you will not only contribute to the success of the company but also be part of an organisation that is revolutionising the construction equipment industry
You will gain valuable hands-on experience in parts operations, order processing, and maintaining a well-organised parts department. HCMUK is committed to investing in our employes’ growth and development. You will have access to career advancement opportunities and a supportive work environment that fosters personal and professional growth.
**Job Types**: Full-time, Permanent
**Salary**: Up to £32,763.22 per year
**Benefits**:
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Private medical insurance
- Referral programme
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Bonus scheme
Work Location: In person
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