Casual Accommodation Support Workers, Ardmoulin

7 months ago

Belfast, United Kingdom First Housing Aid & Support Services Full time

First Housing Aid and Support Services supports individuals and families who are homeless, or at risk of becoming homeless.

Ardmoulin Mews accommodation project has 21 individual apartments situated off
Divis Street (a 10 minute walk from the Belfast city centre) providing good quality housing to homeless families. We have 5 one bedroom, 11 two bedroom & 5 three bedroom apartments based over three floors. Three of these apartments are specifically designed for those with mobility issues.

We are staffed 24/7 and also operate an on-call service to support staff. All referrals to
Ardmoulin Mews are allocated a keyworker at the booking in stage who will work with these families on a 1:2:1 basis to deal with support issues that may arise following risk and needs assessments.

All referrals to this project are from the Homeless Service Unit, Northern Ireland
Housing Executive, Belfast. They now operate a waiting list for the project following an increase in demand.

After referral to the project all services users can expect a full support package that will include practical help:

- (budgeting/cooking)
- parenting skills
- liaison with outside agencies
- emotional support
- advice, guidance and listening
- involvement in activities
- training courses and developing social skills

**JOB DESCRIPTION**

**Title**:Casual Accommodation Support Worker

**Reports To**:Manager

**Purpose & Objectives**:To provide cover in the absence of employed staff through rota shift cover in a residential provision with support for vulnerable service users. Through management structures and systems to meet the accommodation needs of service users through the implementation of support procedures. These support procedures will include monitoring, assessment and review of residents as well as ensuring a healthy, safe and secure living environment is maintained.

To act in a professional, proactive capacity that will contribute to the strategic objectives of the organisation in enhancing the well-being of its service users through a network of support.

**Location**:Accommodation Projects, Derry/Londonderry

**Salary **£12.82 per hour (£11.44 pr hr + £1.38 holiday pay)

**Hours of Work **As and when required.

**MAIN TASKS AND RESPONSIBILITIES**

1. To cover rota duties that includes day, evening and overnight shifts determined by the needs of the project.

2. To carry out daily operational tasks in a consistent manner.

3. To participate in recording and reporting systems in regards to daily events in view of clear communication requirements.

4. To keep concise recording of service incomes, utilising appropriate logging systems.

5. To participate in a range of designated household tasks ensuring the smooth running of the facility.

6. To carry out support sessions through planned keyworking meetings fulfilling Quality

Monitoring Tool objectives of Supporting People, where required. To carry out a review of support and risk.

7. To maintain written case management files under this support structure.

8. To work alongside other relevant agencies such as Social Workers, General

Practitioners, Policing Services, Housing Services in the delivery of support services to the client.

9. To participate in the implementation of fire safety procedures on a regular and consistent basis and to adhere to our overall health and safety policy.

10. To have a commitment to engage in training as identified.

11. To carry out regular health and safety checks as part of daily working activities.

Notifying line management of any areas of concern.

12. To use databases and other electronic management systems focused towards service provision improvements and quality outcomes, which will include secure remote access to third party systems such as that of the NIHE.

13. Be willing to ensure that the Accommodation’s Health and Hygiene standards are maintained and to take an active role if this is necessary.

14. To carry out other duties appropriate to the post as may be required.

**RELATIONSHIP WITH FIRST HOUSING**
- To be an active team member, supporting colleagues, being prepared to receive support as necessary and to contribute fully to team workload.
- To participate in staff meetings as required
- To participate in staff development and review
- To attend training as identified and required in relation to personal and professional development
- To comply with the policies and procedures in place that meet with health and safety legislation
- To respect our policy of promoting equality/valuing diversity
- All staff members are required to adhere to the implementation of recording and monitoring procedures as set out within the ‘Supporting People’ Quality Monitoring
- Tool
- To ensure adherence to Northern Ireland Social Care Council standards of conduct and practice (where NISCC registration is required)

**PERSON SPECIFICATION**

**Casual Accommodation Support Worker (BWAS.R34.01)**

**Qualifications / Education / Training**:

- Basic l

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