Groups and Events Executive

3 weeks ago

Edinburgh, United Kingdom InterContinental Full time

**At InterContinental Edinburgh The George Hotel and Kimpton Charlotte Square Hotel, we have an exciting opening to join our team as a Groups and Events Executive**

Reporting to Commercial Lead, you will assist the Events & Reservations office to convert and maximise hotel and event enquiries and bookings to maximise revenue.

We are looking for someone who can commit to Full-Time, 40 hours a week between Monday to Friday and are paying £27,684.00 per annum plus great benefits. This role requires some flexibility and you may need to work some evenings or weekends, any additional hours are paid for.
- Liaise with clients to ensure that accurate details for each event & reservation are obtained
- To consistently deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings.
- Establishing client requirements and identifying how the hotel can facilitate their needs
- Responding to all M&E enquiries in-line with company standard
- Ensuring enquiries are managed to maximise sales, occupancy and revenue, including up-selling equipment, F&B and relevant hotel facilities wherever possible
- Accurately inputting all enquiries into Sales and Catering system
- Compiling accurate function sheets, distributing weekly and discussing with Operations Team, accordingly, proving updates as require
- Actively working as part of a team to achieve the department objectives and budget
- Actively consider prevention, recovery, and investigation of any complaints

**We are looking for someone who**
- Has some experience within a commercial team - preferably within a 4 or 5* property or destination venue
- Has a high attention to detail, you can ensure that our brand standards are being met at all times and revenue maximised
- Is passionate about providing excellent client service and working in a team to produce the best outcomes for the Hotel

**So why work for us (aside from joining an awesome team )? Well, look no further**
- £27,684.00 per annum, paid overtime plus free meals whilst on duty
- Incentives to earn more each month through our sales and marketing bonus (where eligible)
- Paid holidays, generous maternity/paternity pay and enhanced sick pay Plus subsidised child care support, helping support you and your family.
- Travel support when commuting during unsocial hours (Taxis subsidised for late-finishes where no public transport is available) plus seasonal travel ticket loan (deduced from your paycheck monthly)
- Worldwide employee and friends & family hotel room rates plus an Overnight stay (for you and a plus 1) when probationary period passed
- 50% off on F&B when staying over in IHG properties on Employee Rate
- Discounts off your supermarket shop, other shopping and experiences through our portal
- 20% off Spa Treatments and £15.00 gym membership in our managed Edinburgh properties, plus 25% off in all restaurants & Bars within both Kimpton Charlotte Square & InterContinental Edinburgh The George (and an amazing 50% off in Burr & Co coffee shop)
- Employee assistance programme 24/7 and employee healthcare plan with access to on-site Mental Healthcare first aiders
- Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities (2 days paid volunteering a year)
- Most importantly, we’ll help you grow and develop you as an individual

**What is it like to work for InterContinental Edinburgh The George Hotel and Kimpton Charlotte Square Hotel?**

InterContinental® Edinburgh The George Hotel is full of culture and has been serving guests since 1881, so we know what it takes to provide an amazing guest experience and just as importantly, to ensure our Team Members are happy. We provide an exciting mix of a luxury InterContinental® experience combined with our unique character and charming building.

At Kimpton, we are all about being yourself - we pride individuality and being the best version of you. We want our guests to have a truly authentic stay making personal connections throughout their visit with us, bring your true self to work, do what you think is right and we will help you to grow and develop.

**You must meet the legal requirements to work in the UK.**
- At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law._
- Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the

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