Nucare Customer Service Advisor

3 months ago


Telford, United Kingdom NuCare Full time

**Fixed Term Contract - 13 Months**

Do you enjoy working people and are looking to work in the Customer Service sector?

Do you pride yourself on being reliable in your work and do you enjoy creating a positive customer experience?

Have you an interest in helping your community with its health?

**About the opportunity**:
We are currently looking for a NuCare Customer Service Advisor who has a passion for delivering efficient and accurate customer service. Based within our new business in Telford, your overall responsibility will be to ensure a continued level of excellent customer service to all of our customers.

The role requires a professional approach to customer service and a desire for continuous improvement. Your duties will include answering telephone calls and processing orders; raising, investigating and resolving customer queries; advising and informing customers on our service or product ranges and general administration tasks.

**Salary/Working Pattern**

£22,678.50 Per Annum, working Monday to Friday from 9am till 5:30pm for 37.5 hours per week.

**The Package**

You’ll benefit from excellent training, we invest in our employees’ development by offering career progression opportunities.

We pride ourselves on ensuring the wellbeing of our employees and providing a good working environment and benefits package, which includes:
22 days paid annual leave plus bank holidays, rising with length of service

Access to High Street discounts

Medicash
- a health cash program to assist with day-to-day healthcare costs, such as eyecare or prescriptions

Free Parking

Employee Assistance Programme

Contributory Pension Scheme

Accredited Training Programmes

**Essential Skills/Experience**
- Minimum 5 GCSE’s or equivalent including English & Maths
- Inbound working within a customer service orientated environment
- Data entry/capture environment
- Confident manner on the telephone to make maximum impact
- Excellent communication and interpersonal skills; listening skills, voice, words, matching, rapport building
- Customer focus - customer service orientation, setting and managing expectations
- High attention to detail / quality orientation

**Who we want**:
**INDPHD


  • Warehouse Operative

    3 months ago


    Telford, United Kingdom NuCare Full time

    NuCare, the PHOENIX UK Group’s new Dispensing Appliance Contractor, is currently expanding its operational team in its newly built and state of the art facility in Telford, Shropshire. This is an exciting new business venture, enabling the PHOENIX Group to enter into the appliance and medical device market and, more importantly, improve the lives of...

  • Warehouse Supervisor

    4 months ago


    Telford, United Kingdom PHOENIX Healthcare Distribution Limited Full time

    Are you an experienced Warehouse Operative or Supervisor who is looking for a new career? Do you pride yourself on being reliable in your work and do you enjoy leading a team to achieve great results? Have you an interest in helping your community with its health? **About Us**: NuCare, the PHOENIX UK Group’s new Dispensing Appliance Contractor, is...


  • Telford, United Kingdom Prince Personnel Limited Full time

    Customer Service Advisor Telford Temporary for 5-6 months with possibility of becoming permanent£11.79 per hour Monday-Friday 8:30am-5pm, 37.5 hours per weekThis will progress to 1 in 3 Saturday mornings once you are confident in the roleOur well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis....


  • Telford, United Kingdom Prince Personnel Limited Full time

    Customer Service Advisor Telford Temporary for 5-6 months with possibility of becoming permanent£11.79 per hour Monday-Friday 8:30am-5pm, 37.5 hours per weekThis will progress to 1 in 3 Saturday mornings once you are confident in the roleOur well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis....


  • Telford, United Kingdom Heat Recruitment Ltd Full time

    Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? We are currently seeking a Customer Service Advisor to join our client, who are a European leading Tools and accessories business in commercial/construction/manufacturing markets.The Role:As a Customer Service Advisor, you will be responsible for: *...


  • Telford, United Kingdom AMP Clean Energy Full time

    As AMP Clean Energy’s low carbon heat and power business continues to grow, we are looking for an experienced **Customer Service Advisor** to work within our Telford contact centre / operations hub as part of the internal sales team. If you want to join one of the most exciting companies in the low carbon and renewable heat energy industry, then please get...


  • Telford, United Kingdom Prince Personnel Limited Full time

    Customer Service Advisor Telford Temporary for 5-6 months with possibility of becoming permanent £11.79 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week This will progress to 1 in 3 Saturday mornings once you are confident in the role Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a...


  • Telford, United Kingdom SF Recruitment Full time

    SF are recruiting for a Customer Service Advisor to join our clients growing team in Telford. £24,000 Per Annum Permanent Contract Roles/Responsibilities: - Handle customer service tasks within a busy environment. - Reviewing customer orders. - POD retrieval. - Delivery progression. - General customer queries on orders or invoices. - Learn and understand...


  • Telford, United Kingdom CV-Library Full time

    Customer Service Advisor Telford Temporary for 5-6 months with possibility of becoming permanent £11.79 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week This will progress to 1 in 3 Saturday mornings once you are confident in the role Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a...


  • Telford, United Kingdom Dukeshill Ham Company Limited Full time

    _**About Us**_ Dukeshill, established in 1985 and headquartered in Telford, is a luxury artisan fine foods brand, with a Royal Warrant from HM The Queen. Our uncompromising approach to the quality of our products and our commitment to the highest level of customers service is what makes our business so special. We predominantly sell our products direct to...

  • Customer Advisor

    4 months ago


    Telford, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team at Southwater Shopping Centre, Telford on a 16 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people...


  • Telford, United Kingdom Staffline Express Full time

    If you are a motivated individual who thrives in a customer-centric environment, we encourage you to apply for this exciting opportunity. Join our client DHL at Hams Hall DHL and be part of a team that values excellence in customer service and professional growth. Competitive rate of £25200 rising to £26000 per year on September 30th Flexibility...

  • Service Advisor

    1 day ago


    Telford, Telford and Wrekin, United Kingdom Additional Resources Full time

    Service Advisor OpportunityWe are seeking a highly organized and communicative Service Advisor to join our team at Additional Resources. As a Service Advisor, you will play a vital role in supporting our Aftersales Department and managing customer inquiries.Key Responsibilities:Booking vehicles into the workshop and arranging service loan vehiclesPreparing...

  • Service Advisor

    2 days ago


    Telford, Telford and Wrekin, United Kingdom Additional Resources Full time

    Service Advisor OpportunityWe are seeking a highly organized and communicative Service Advisor to join our team at Additional Resources. As a Service Advisor, you will play a vital role in supporting our Aftersales Department and managing customer inquiries.Key Responsibilities:Booking vehicles into the workshop and arranging service loan vehiclesPreparing...

  • Service Advisor

    3 days ago


    Telford, United Kingdom Additional Resources Full time

    Service Advisor OpportunityWe are seeking a highly organized and customer-focused Service Advisor to join our dynamic team at Additional Resources Ltd. As a Service Advisor, you will play a vital role in providing exceptional support to our Aftersales Department, managing customer enquiries, and ensuring seamless service delivery.Key Responsibilities:Booking...

  • Service Advisor

    3 days ago


    Telford, United Kingdom Additional Resources Full time

    Service Advisor OpportunityWe are seeking a highly organized and customer-focused Service Advisor to join our dynamic team at Additional Resources Ltd. As a Service Advisor, you will play a vital role in providing exceptional support to our Aftersales Department, managing customer enquiries, and ensuring seamless service delivery.Key Responsibilities:Booking...


  • Telford, United Kingdom CV-Library Full time

    Customer Service Advisor (French Speaking) Full time; Monday to Friday, 9 am to 5 pm Permanent Employee; £24,000 Based in Stafford Park, Telford Vivactive Ltd is listed as the 80th fastest growing company in the Midlands, with a growth of over 20% year on year. We have won awards locally for being a high achieving company, and we're a great...


  • Telford, United Kingdom Vivactive Ltd Full time

    Customer Service Advisor (French Speaking)Full time; Monday to Friday, 9 am to 5 pmPermanent Employee; £24,000Based in Stafford Park, TelfordVivactive Ltd is listed as the 80th fastest growing company in the Midlands, with a growth of over 20% year on year. We have won awards locally for being a high achieving company, and we're a great place to work. The...


  • Telford, United Kingdom Vivactive Ltd Full time

    Customer Service Advisor (French Speaking)Full time; Monday to Friday, 9 am to 5 pmPermanent Employee; £24,000Based in Stafford Park, TelfordVivactive Ltd is listed as the 80th fastest growing company in the Midlands, with a growth of over 20% year on year. We have won awards locally for being a high achieving company, and we're a great place to work. The...


  • Telford, United Kingdom Vivactive Ltd Full time

    Customer Service Advisor (French Speaking)Full time; Monday to Friday, 9 am to 5 pmPermanent Employee; £24,000Based in Stafford Park, TelfordVivactive Ltd is listed as the 80th fastest growing company in the Midlands, with a growth of over 20% year on year. We have won awards locally for being a high achieving company, and we're a great place to work. The...