Contract Liaison Officer

3 weeks ago

Gateshead, United Kingdom Novus Property Solutions Ltd Full time

**Contract Liaison Officer**

**Based**: Gateshead office; Covering the North East. Typically working 37.5 hours, 8.30am 5.00pm**

Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are happy.

Your experience in a customer-facing environment, along with ongoing training and development, will give you the ability to solve problems and meet deadlines along with the knowledge that what you are doing matters and positively impacts your customers and communities.

Fast paced and progressive, our people take responsibility and thrive in an environment where they are trusted; with a work/life balance that gives them the opportunity to feel motivated and satisfied at work and at home.

**Whats in it for you?**
- Attractive salary & benefits to suit you
- 27 Days Hols & BH option to buy or sell holidays
- Company pension scheme up to 7.5%
- Car Allowance or Fleet Van
- We also offer a; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more.

**An outline of your responsibility** **Contract Liaison Officers**
- Responsible for supporting site or contract with liaison between customers, clients and wider community
- Delivering and managing Social Value and an excellent Customers Service are key parts of the overall service Novus provide to our clients, with a passion to go the extra mile
- Lead on delivering all added value contractual commitments including planning and diarising community, skills and employment initiatives, keeping these in line with the Social Value Act
- Dealing with enquiries/issues relating to varying works delivered by our site teams and sub-contractors. You will act as the voice and face at a contract and site level, demonstrating experience of delivering social value and a customer focused service in what can be a demanding public facing environment
- Establish an effective communications system to keep all the site team informed whilst maintaining good relationships with the customers and Novus team
- Coordinate the distribution of information regarding upcoming works and maintain information on current works and contractual commitments
- Carry out site visits with client and customers
- Dealing with complaints and resolving concerns in a positive manner
- Initiate/generate technical instructions, site notes and other site observations
- Identify possible case studies showing excellent Customer Service and Social Value impact to clients and for use in tendering new contracts
- Manage any reporting required for the Contracts
- Promote all good news stories and all initiatives with Marketing, ensuring we capture the good work we do

**About you**

Working as a Contract Liaison Officer with previous experience working with Tenants in a Social Housing environment is key along with communication experience and confident presentation skills, the role will be working on External planned works, mainly re roofing schemes. Your ability to be proficient in IT and administration is also essential to fulfil and develop the role. Flexibility is essential with regards to hours and travel. The role requires you to hold a Full UK Driving Licence and a DBS check will be completed

**A little bit about us**

**Novus Property Solutions** is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 127-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients.

  • Contract Liaison Officer

    3 weeks ago

    Gateshead, United Kingdom Novus Property Solutions Ltd Full time

    **Contract Liaison Officer** **Based**: Gateshead office; Covering the North East. Typically working 37.5 hours, 8.30am 5.00pm** Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are...

  • Contract Liaison Officer

    2 weeks ago

    Gateshead, United Kingdom Daniel Owen North Full time

    My client is looking for an contract liaison officer to join their team.It is a temporary contract - roughly 4 weeks work. It will be working on internal and external refurbishments across the the North East, based in Gateshead.Hours will be typically be, 37.5 hours. 8.30am - 5.00pmContract Liaison Officers Role:Responsible for supporting site or contract...

  • Contract Liaison Officer

    5 days ago

    Gateshead, Gateshead, United Kingdom Daniel Owen North Full time

    My client is looking for an contract liaison officer to join their team.It is a temporary position with the possibility of a fixed term 12 month contract. It will be working on internal and external refurbishments across Redcar, Middlesbrough. Scarbrough & Whitby.Must have drivers license and own car. Hours will be typically be, 37.5 hours. 8.30am -...

  • Contract Liaison Officer

    3 weeks ago

    Gateshead, United Kingdom Novus Property Solutions Full time

    **Based**: Gateshead office; Covering the North East. Typically working 37.5 hours, 8.30am - 5.00pm** Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are happy. Your experience in a...

  • Contract Liaison Officer

    2 weeks ago

    Gateshead, United Kingdom Novus Property Solutions Full time

    **Based**: Gateshead office; Covering the North East. Typically working 37.5 hours, 8.30am - 5.00pm** Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are happy. Your experience in a...

  • Contract Liaison Officer

    5 days ago

    Gateshead, Gateshead, United Kingdom Novus Property Solutions Full time

    Based: Gateshead office; Covering the North East. Typically working 37.5 hours, 8.30am - 5.00pm**Our Contract Liaison Officers sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are happy.Your experience in a customer-facing...

  • Contract Liaison Officer

    2 weeks ago

    Gateshead, United Kingdom Daniel Owen North Full time

    My client is looking for an contract liaison officer to join their team.It is a temporary position with the possibility of a fixed term 12 month contract. It will be working on internal and external refurbishments across Redcar, Middlesbrough. Scarbrough & Whitby.Must have drivers license and own car. Hours will be typically be, 37.5 hours. 8.30am -...

  • Contract Liaison Officer

    3 weeks ago

    Metropolitan Borough of Gateshead, United Kingdom Daniel Owen North Full time

    My client is looking for an contract liaison officer to join their team.It is a temporary contract - roughly 4 weeks work. It will be working on internal and external refurbishments across the the North East, based in Gateshead.Hours will be typically be, 37.5 hours. 8.30am - 5.00pmContract Liaison Officers Role:Responsible for supporting site or contract...

  • Customer Liaison Officer

    2 months ago

    Gateshead, United Kingdom Kenton Black Full time

    Kenton Black is looking for an experienced Customer Liaison Officer near to Gateshead to ensure that teams are working effectively, build and maintain relationships with customers and communicate effectively.This is a contract role with the opportunity to move onto a permanent position after 12 weeks. If successful, you will be offered a competitive salary,...

  • Resident Liaison Officer

    2 weeks ago

    Gateshead, United Kingdom Novus Property Solutions Full time

    **Contract Liaison Officer** **Based**: Gateshead office; Covering the North East. Typically working 37.5 hours, 8.30am - 5.00pm** Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are...

  • Customer Liaison Officer

    2 months ago

    Gateshead, Tyne and Wear, United Kingdom Kenton Black Full time

    Kenton Black is looking for an experienced Customer Liaison Officer near to Gateshead to ensure that teams are working effectively, build and maintain relationships with customers and communicate effectively. This is a contract role with the opportunity to move onto a permanent position after 12 weeks. If successful, you will be offered a competitive salary,...

  • Customer Liaison Officer

    1 month ago

    Gateshead, Tyne and Wear, United Kingdom Kenton Black Full time €28,000 - €29,000

    Kenton Black is looking for an experienced Customer Liaison Officer near to Gateshead to ensure that teams are working effectively, build and maintain relationships with customers and communicate effectively. This is a contract role with the opportunity to move onto a permanent position after 12 weeks. If successful, you will be offered a competitive salary,...

  • Tenant Liaison Officer

    2 months ago

    Gateshead, United Kingdom Daniel Owen- UK Full time

    Contract Type: - Temporary- Location: - Gateshead- Industry: - Recruitment Careers at Daniel Owen- Salary: - £11 - £13 per hour- Start Date: - 09/01/2023- Duration: - 3 Months- REF: - Tenant Officer_1670842869- Contact Name: - Louise Curry- Job Published: - about 7 hours agoMy client requires a Tenant Liaison Officer to start work in January in...

  • Tenant Liaison Officer

    2 weeks ago

    Gateshead, United Kingdom IONIC Recruitment Full time

    Tenant Liaison Officer Gateshead Social Housing Refurbishment Temporary to Permanent Immediate Start Company Overview: A dynamic and growing property services company operating nationally from 5 offices. With a headcount of over 150 colleagues, they operate across a large commercial and government-funded client base, delivering cyclical & planned...

  • Tenant Liaison Officer

    1 week ago

    Gateshead, United Kingdom IONIC Recruitment Full time

    Tenant Liaison Officer Gateshead Social Housing Refurbishment Temporary to Permanent Immediate Start Company Overview: A dynamic and growing property services company operating nationally from 5 offices. With a headcount of over 150 colleagues, they operate across a large commercial and government-funded client base, delivering cyclical & planned maintenance...

  • Customer Liaison Officer

    5 days ago

    Gateshead, Gateshead, United Kingdom Daniel Owen- UK Full time

    Contract Type: Temporary Location: Gateshead Industry:Recruitment Careers at Daniel OwenSalary:- £11 - £13 per hour Start Date:09/01/2023Duration: 3 Months REF: Customer Officer_ Contact Name: Louise Curry Job Published:about 1 hour agoMy client requires a Customer Liaison Officer to start work in January in Gateshead.Working on a 3 month, fixed term...

  • Tenant Liaison Officer

    7 days ago

    Gateshead, United Kingdom IONIC Recruitment Full time

    Tenant Liaison OfficerGatesheadSocial Housing RefurbishmentTemporary to PermanentImmediate StartCompany Overview:A dynamic and growing property services company operating nationally from 5 offices. With a headcount of over 150 colleagues, they operate across a large commercial and government-funded client base, delivering cyclical & planned maintenance and...

  • Tenant Liaison Officer

    2 weeks ago

    Gateshead, United Kingdom IONIC Recruitment Full time

    Tenant Liaison OfficerGatesheadSocial Housing RefurbishmentTemporary to PermanentImmediate StartCompany Overview:A dynamic and growing property services company operating nationally from 5 offices. With a headcount of over 150 colleagues, they operate across a large commercial and government-funded client base, delivering cyclical & planned maintenance and...

  • Tenant Liaison Officer

    5 days ago

    Gateshead, Gateshead, United Kingdom IONIC Recruitment Full time

    Tenant Liaison OfficerGatesheadSocial Housing RefurbishmentTemporary to PermanentImmediate StartCompany Overview:A dynamic and growing property services company operating nationally from 5 offices. With a headcount of over 150 colleagues, they operate across a large commercial and government-funded client base, delivering cyclical & planned maintenance and...

  • Customer Liaison Officer

    1 month ago

    Metropolitan Borough of Gateshead, United Kingdom Kenton Black Full time

    Kenton Black is looking for an experienced Customer Liaison Officer near to Gateshead to ensure that teams are working effectively, build and maintain relationships with customers and communicate effectively.This is a contract role with the opportunity to move onto a permanent position after 12 weeks. If successful, you will be offered a competitive salary,...