Automotive Administrator

6 months ago

Bruntingthorpe, United Kingdom The Caraires Consultancy Full time

**Monday to Friday 8.00am to 4.30pm**
**Temp ongoing**
**£24,000 per year**

Our client is an evolving business, supporting customer de-fleet and handover services. As vehicles are continuously developing, the work we undertake is constantly changing, therefore training will be provided to keep up to date on all manufacturer developments.

**Role responsibilities**:

- Scheduling workflow considering workshop targets.
- Enable effective communication between manager and technicians.
- Resolve any discrepancies between dealership and client.
- Ability to respond to all customer queries regarding future as well as current work.
- Report and process PDI job cards and subsequent fails/recalls liaising with other departments.
- Responsible for using multiple external customers databases and systems.

**Skills & Experience required**:

- Good Oral and written communication skills communicating effectively with colleagues and giving clear instructions where appropriate.
- Able to demonstrate good time management with the ability to prioritise the workload and work to deadlines.
- Able to cope well under pressure in a very busy atmosphere whilst ensuring attention to detail is always maintained.
- Experience of working within rigid regulations and procedures
- Experience within a customer facing role with the ability to resolve customer queries and complaints to a mutual satisfaction.
- Excellent customer service skills
- Strong administration skills
- A keen eye for detail and accurate data entry skills
- Excellent interpersonal and communication skills both verbal and written.
- Able to use your initiative and be flexible, reacting to change quickly and effectively.
- Able to work as part of a team

Interested?
- Working through Caraires..._

(1) We pay the same hourly rate as your permanent equivalent from day one.

(2) We pay 3% employer contribution towards your pension.

(3) We pay annual leave as you accrue it from day one.

(4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time.

(5) Recommend a friend and you will receive a £25 retail voucher when they work a full week.

(6) Employee of the month: You could win a monthly prize if you’re nominated by your line manager.

(7) We will deliver seasonal gifts as a token of recognition for your hard work.

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The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.

**Salary**: £24,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Bruntingthorpe, Leicestershire: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: MR3323

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