Housing Options Officer

2 weeks ago


Warwick, United Kingdom Akton Recruitment Ltd Full time

Housing Options Officer
Akton Recruitment has an opening for a Housing Options Officer
Purpose of job
To provide an excellent, customer focussed housing advice and assistance service. To discharge the Council's legal obligations to people threatened with or experiencing homelessness and those in housing need.
Main Responsibilities
To use creative solutions to prevent homelessness occurring, and to use agreed homelessness prevention and relief practices and negotiation skills to minimise the need for the Council to use its own accommodation. The post holder will provide a proactive homelessprevention service through the provision of comprehensive housing and welfare advice. To undertake a wide range of homeless prevention activities including:

- Liaison with private sector landlords
- Liaison and mediation with householders excluding family members and others
- Undertake relevant home visits, including working with some of the most difficult and challenging customers during times of anxiety and stress.
- Provision of emergency advice in relation to landlord and tenant law, family law, tenants' rights, and unlawful eviction
- Access to accommodation options
- Referrals to tenancy deposit scheme, support providers including the Direct Access Hostel and women's aid refuges in order to prevent or relieve homelessness.
- To prepare and review Personal Housing Plans and Housing Needs Assessments.
To mentor, train and guide the Housing Options and/or Allocations Assistants in carrying out support tasks connected with preventing homelessness as required.

Housing Options Officer

Housing Options Officer



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