Police Call Handler

4 weeks ago


Bedford, United Kingdom Crooton Full time

**Police Call Handler (Contact Operator)**

**Have you always wanted to work for the Police but thought you needed to be a police officer?**

**Working for Bedfordshire Police doesn’t always mean walking the streets**

If you consider yourself to be the kind of person who wants to support your community and make a difference, we may just have the right job for you.

**The role**:
Bedfordshire Police are offering opportunities in our Force Control Room answering emergency 999 calls, non-emergency 101 calls, web chats and social media.

No two days are the same, in fact, no two calls are ever the same, you could be dealing with the report of a high-risk missing child through to a vulnerable elderly person being burgled.

You could be the Call Handler that takes a call from someone on their worst day or makes a difference to someone’s life.

**What will I need ?**

We are looking for people who are highly motivated, have excellent communication skills, professionalism, strong interpersonal skills, along with diverse life experiences and resilience. This is a very demanding role and is often performed under pressure, with a rewarding benefit of assisting and protecting the public.

**We have several shift options available.**

**Full-Time Shifts**:
**Full Time Shift 1**:
24/7 - 2 x 0600-1800hrs, 2 x 1800-0600hrs followed by 4 days off.

Salary £25,758.00 plus 20% shift allowance and 14.28% weekend working allowance

**Full Time Shift 2**:
09:00-21:00 x 2, then 11:00-23:00 x 2, followed by 4 rest days off.

Salary £25,758.00 plus 10% shift allowance and 14.27% weekend working allowance.

**Part-Time Shifts**:
**Part Time Shift 1**:
0800/1600 x 2, then 1600/0000 x 2 then 4 days off.

Salary £25,758 pro rata (approx. £18,288) plus 14% weekend working and 14.07% shift allowance = £23,421 approx

**Part Time Shift 2**:
12:00 - 18:00 - 4 days working then 4 rest days off.

Salary £25,758.00 pro rata (approx. £14,939.64) plus 14.02% weekend working = £17,034.18 approx

**In return, the force can offer...**
- Blue Light Card
- Local Government Pension Scheme
- Cycle-to-work scheme
- Free on-site parking
- Sports and Social Club

**Job title**:Police Call Handler (Contact Operator)

**Hours**:Full Time and Part Time shifts available - Shifts - This is a 24-hour, 7 days a week, 365 days a year business further details on available shift patterns are provided above

**Starting salary**:£25,758 per annum (pro rata if part-time) + shift allowance increments as listed above

**Location**:Based at their Police Headquarters in Kempston, Bedfordshire

**Job Reference: 3271**

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From £25,758.00 per year

Work Location: In person

Application deadline: 18/07/2023
Reference ID: CTNGJ3271


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