Customer Service Advisor

2 weeks ago


Welwyn Garden City, United Kingdom Red Door Recruitment Full time

An exciting opportunity for a Customer Service Advisor has arisen within a growing, ambitious company who are a widely recognised and highly regarded UK wide Wholesaler.

This is a busy and fast-paced role that gives the opportunity to be valued within a friendly and supportive team and stability within a company that promotes staff well-being.

The company are ambitious, forward-thinking, offering outstanding service to their customers and providing valuable opportunities for their staff and they offer a happy, hardworking, and dedicated environment.

**Currently located in Borehamwood and moving to Welwyn Garden City at the end of June.**

**What’s in it for you**:

- **Salary £25k-£28k**:

- **Hours: Monday to Thursday 9-5 Fridays 9-4.30**:

- 23 days holiday plus bank holidays
- Private healthcare after probation
- Yearly pay reviews
- Busy challenging role
- Friendly team
- Supportive environment
- Fast growing company

**Key responsibilities**:

- Answering a high-volume of incoming telephone calls from existing customers
- Contacting existing customers or prospective customers, to inform them products and promotions
- To maximise upselling/cross-selling opportunities
- Provide formal customer quotations

**What the employer is looking for**:

- 2 years + office-based customer service experience
- Have a confident and enthusiastic telephone manner
- Enjoy speaking to customers on the telephone
- Possess excellent communication skills
- Work well in a fast-paced environment
- Have the ability to work well within a team and independently
- Reliable and trustworthy
- Hardworking and dedicated
- Have a high level of literacy and numeracy
- Have experience of effectively utilising ICT
- Keen to learn new skills and take on responsibilities
- Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website._

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Private medical insurance

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: JD3212



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