Mortgage Administrator

7 months ago

West Bromwich, United Kingdom West Brom Full time

**Mortgage Administrator**

**Salary: £22,374**

**Hours: Full time - 35 hours**

**Contract: Permanent**

**Location: Hybrid Working (Head Office, West Bromwich)**

**Key Responsibilities**:
To process all customer instructions and requests accurately and to meet department service standards
To deliver excellent customer service
To comply with all regulatory requirements
To have a good understanding of the Department Risk and Control measurement framework and to know how they contribute to maintaining and delivering effective risk management
To work as part of the Team with collective responsibility for completion of all team tasks to agreed service levels
To continually develop own skills and to maintain ongoing personal development plan
To maintain an up to date understanding of all processes and procedures and to understand how each task fits into the wider picture

**Skills and Experience Required**:
Excellent administration skills
Strong attention to Detail

Ability to work effectively using own initiative or as part of a team and responsible for all team tasks to agreed service level
A broad understanding of banking processes and procedures, particularly relating to Mortgages
An ability to identify and suggest improvements to existing processes or procedures which deliver a service or efficiency gain

**Whats in it for you?**

We wholeheartedly believe that our people are our greatest asset, thats why in addition to your salary you will be rewarded with a wide range of other benefits:
Generous annual leave starting at 25 days + 8 bank holidays, (pro rata)
Pension scheme where we will augment your contribution by 0.6% (Up to 10.6%)
Social club membership dozens of discounts available for a wide variety of family days out and events
Performance related pay scheme
Corporate health plan with the option to include family members
Discounted travel cards
West Brom staff car scheme
Life assurance provided by the Society at 4 times your salary

**Why choose the West Brom?**

At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Broms biggest asset that doesnt mean just viewing them as employees. We are proud of our heritage and absolutely believe that the West Brom is a great place to work.

**Do it today and click apply

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