Farm Shop and Coffee Shop Supervisor
5 days ago
**Position**: Farm Shop & Coffee Shop Supervisor
**Salary**: £24,000 P/A
**Establishment**: Luxury Farm Shop
**Location**: Nr Newbury
**Hours**: 40 Hours - 5/7 Days - Working Hours: 8.30am-4.30pm
A fantastic opportunity has arisen for an experienced front of house supervisor to join an exciting fresh food farm shop restaurant on the outskirts of Newbury. Catering for Breakfast, Lunch Coffees, 5/7 days per week.
**Main Area of Responsibility**
To support the Farm Shop Manager in the management of of the Farm Shop, to include the cafe.
Areas of General Responsibility
- Maximizing the profit of the farm shop and coffee shop without compromising the ethos and principles of the business as a whole.
- Managing the staff so that they are working efficiently and in an organised manner.
- Assist in organising rotas and staff cover to fit the budget allocated by management
- Liaising with the kitchen so that the cafe staff are knowledgeable about the food offering.
- Supporting the Farm Shop Manager's creative vision for the shops so that the merchandising of stock looks fresh and interesting for customers.
- Inputting sale items onto the system and onto the Farm shop floor which is in line with merchandising standards
- Issuing of refunds where necessary and with the approval from the Manager on site
- To deal with customer complaints efficiently and report all issue to the Manager on site
- Ensuring that staff understand and adhere to all food safety, health and safety and fire safety regulations.
- Assist in the opening and closing of the Farm shop in accordance to shift responsibilities
- Assist in cashing up at the end of each business day
- In the absence of the Farm Shop Manager to ensure partnerships with suppliers are kept positive so that they feel valued by the business.
- Meeting sales targets and ensuring that the team in the shops are equally as motivated.
- Responsibility for the appearance, cleanliness and safety of the shop and cafe premises both inside and outside
- Purchasing of cleaning, chemical, consumable products
- Dealing with all customer issues to resolution
- Anything else which the Farm Shop Manager deems necessary and appropriate
Skills required for the job
- Communicate effectively with peers throughout the business.
- Inspire and motivate others to achieve The Company vision
- Be reasoned and articulate when presenting views and opinions
- Computer literate
- Retail experience
- Hospitality experience
- People management
If you are interested and would like to find out more about this role, please call Rob Jones at Newbury Blue Arrow T: 02039 603 650 or APPLY NOW
Blue Arrow Catering and Hospitality currently has an extensive range of catering roles; temporary, interim and permanent. See our website or get in touch for more details.
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