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Floor Supervisor

4 months ago

Swansea, United Kingdom Marshview at The Purple Badger Full time

Responsibilities:

- Oversee the daily operations of the floor, ensuring smooth and efficient service
- Provide leadership and guidance to the floor staff.
- Monitor and maintain high standards of customer service and hospitality
- Train new employees on job duties, policies, and procedures
- Handle customer inquiries, concerns, and complaints in a professional manner
- Collaborate with the kitchen staff to ensure timely and accurate food production
- Maintain cleanliness and organization of the dining area
- Manage inventory and order supplies as needed

**Experience**:

- Previous experience in a supervisory role within the hospitality industry is preferred
- Strong culinary knowledge and experience in food production is a plus
- Excellent leadership skills with the ability to motivate and manage a team
- Strong problem-solving abilities and the ability to handle difficult situations with ease
- Exceptional customer service skills with a friendly and approachable demeanor

If you have a passion for hospitality, leadership skills, and experience in the culinary industry, we would love to hear from you. Join our team as a Floor Supervisor and help us create memorable dining experiences for our guests.

**Job Types**: Full-time, Part-time

Pay: £10.50-£11.55 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site gym
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Management: 1 year (preferred)
- Hospitality: 5 years (preferred)
- Customer service: 5 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Expected start date: 01/05/2024