Front of House Supervisor
6 months ago
Job description
**We are looking for an experienced Supervisor to join our team at Mumbles Pier. The position is available for immediate start and is full time.**
**Why work at Mumbles Pier?**
- We value a happy work life balance with no split shifts and Christmas Day off we believe in creating flexible working schedules to suit our staff.
- Free Staff Parking in a secure car park.
- Competitive Salary: based on experience with room to grow as well as a competitive bonus structure as well as a pay structure that suits your needs.
- Diversity: no two days at the Pier are the same you will be able to explore your skill set.
- 50% off Food and Drink for staff, friends and family on and off shift.
**Your role will include the following tasks**:
- Manage Staff, assigning specific duties and discipline staff when necessary.
- Training staff and ensuring they are working to their full potential and upholding the high standards we expect throughout the site.
- Help coordinate the operation of the cafe during scheduled shifts.
- Respond to customer queries and complaints, ensuring a high level of customer service is always upheld by all members of staff.
- Maintain high standards of quality control, hygiene and health and safety throughout the cafe. This includes ensuring that all paperwork is kept up to date.
- Check stock levels and order supplies.
- To open and close when necessary ensuring everything is kept securely and closed down properly.
- To assist the GMs wherever necessary and work as part of the floor team to ensure a smooth running shift.
PAID OVERTIME.
**Job Types**: Full-time, Permanent
**Salary**: From £11.50 per hour
**Benefits**:
- Discounted or free food
- On-site parking
Schedule:
- 8 hour shift
- Weekend availability
**Experience**:
- Supervising experience: 1 year (preferred)
- Hospitality: 1 year (required)
Work Location: In person
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