Lettings & Maintenance Apprentice

5 months ago

Kingston upon Hull, United Kingdom McArthur Dean Training Full time

We are looking to recruit a Lettings and Maintenance Apprentice to assist the Maintenance & Compliance Managers in the efficient running of the Repairs Department. They will be responsible to the Financial/Operations Director, Commercial Director and Compliance Manager. Training will be provided by the Compliance Manager & Directors on the system and associated tasks.

**Apprenticeship Standard**

Customer Service Practitioner Level 2.

**Job Spec**
- Assist with any tasks required by the Managers & Directors.
- Greeting visitors to the office and handling their enquiries
- Carrying out property Inspections, checkouts & inventories
- Liaising with utility companies regarding void bills and meter top ups
- Booking in repairs/organising repairs (Liaising with landlords, contractors, and tenants to arrange repairs to be carried out, arranging access etc.)
- Signing keys in and out and adding new sets to the system
- Liaise with Landlords, contractors, tenants and (other) clients when required and accurately record all information on the CRM system (GNB).

**Person Spec**
- Maintain required standards of attire, communication, and professionalism at all times.
- Always maintain Health and Safety standards.
- Carry out any additional training courses required by the company.
- Provide cover and help for other internal departments (Lettings, Repairs, Accounts) as required.
- Assist with the procurement of essential items required for the office & staff.
- Maintain an accurate filing system of documentation.
- Immediately inform the Directors of any concerns or issues.

**Hours of Work**

Monday - Friday 9am to 5pm

**Rate of Pay**

Apprenticeship Minimum Wage (£6.40 per hour)

**Job Types**: Full-time, Apprenticeship

Pay: £6.40 per hour

Expected hours: 35 per week

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

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