Digital Service Assessor

2 weeks ago


London, United Kingdom Public Sector Resourcing Full time

**Digital **Service Assessor**

**Contract Term: 3 Months**

**Contracting Authority: DWP**

**Location: 2 days a week in the office **(London**, Leeds, Blackpool, Newcastle**)**

The Service Standard assurance function provides a great opportunity to ensure user needs are understood and appropriately reflected in the design and delivery of brilliant services. As an assessor you will lead Service Standard assessments, communicate outcomes and champion the Standard within Digital and more widely across DWP and its Arm’s Length Bodies, playing a critical role in maturing individual and organisational capability.

**As a **Digital **Service Assessor**your main responsibilities would be**:

- Use evidence based assessment methods and approaches to determine if services comply with the Service Standard
- Produce briefings/reports to track and report on the status of a service to proceed to the next lifecycle stage, actively contributing to key governance decisions
- Provide advice, guidance and training to digital colleagues on the Service Standard to develop capability
- Actively build and maintain a diverse network of colleagues, collaborating in multidisciplinary teams to achieve objectives and provide expert input into Service Standard Assessments- Please be aware that this role can only be worked within the UK and not Overseas._



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