Customer Service

4 months ago

Pudsey, United Kingdom Leeds Junk & Rubbish Removal Full time

**Job description**

**Customer Service / Job Booking Clerk**

**About US**

Our business is growing, we are looking for an all round superstar to join us, grow with the business and become a valued colleague who will be in a position of trust and responsibility, you must be of mature attitude, sensible and organised who is both fun and diligent to work as part of our small but busy team.
- We take pride in a job well done and lead the industry with a 5 star reputation
- We are passionate about providing a safe and enjoyable workplace for all our staff and our goals are to keep everyone happy at work
- Our focus is team spirit and we want like-minded people to work with together to achieve recognition and rewards

**Daily Duties to Include**:

- Entering jobs onto company system
- Planning jobs for the following days
- Liaising and assigning jobs to drivers
- Dealing with customer queries
- Taking ownership of tasks up until completion
- End of day debrief with drivers counting cash collected & balancing days events
- Adding content to social media and promoting our business
- Reporting to the directors of the business

This is a full time position based at our offices in Stanningley, Leeds, LS28

Hours : 8.30am - 5pm ON ALL WORKING DAYS
- Work history
- Your availability for interview
- Notice period at current employer

**Requirements**:
You Must Have:

- Excellent command of English language and be able to converse at all levels.
- Excellent telephone manner
- Not afraid of problem solving or coming up with new ideas
- A good understanding of social media /(marketing helpful)
- A great work ethic, we are a small team and everyone depends on each other
- Be willing to grow with the business, take on new challenges and responsibilities, learning as we grow to make the overall business success.
- Be comfortable working to KPI's and deadlines

**Benefits**:
**Requirements**:
You Must Have:

- Excellent command of English language and be able to converse at all levels.
- Excellent telephone manner
- Not afraid of problem solving or coming up with new ideas
- A good understanding of social media /(marketing helpful)
- A great work ethic, we are a small team and everyone depends on each other
- Be willing to grow with the business, take on new challenges and responsibilities, learning as we grow to make the overall business success.
- Be comfortable working to KPI's and deadlines
- A can-do attitude and comfortable working in fast paced environment

**Benefits**

PAY PER HOUR £11.50 - £12.30 DOE

Bi Monthly Work and Team Nights Out

Saturday Remote Working

A professional but down to earth team to work with

**Job Types**: Permanent, Part-time

**Salary**: £11.49-£12.00 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Every weekend
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips

Application question(s):

- Just to confirm you are aware this is a part time role, 16 hours plus overtime available, and EVERY SATURDAY?

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

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