Sports Equipment Installer

7 months ago


Wrexham, United Kingdom Net World Sports Full time

**THE ROLE**:

- Lead and complete installations of Net World Sports products successfully at customer sites
- Manage time effectively to meet installation deadlines and ensure customer satisfaction
- Liaise with Sales & Products team to organise and plan installations accurately
- Provide feedback on products & product samples, including quality, functionality, and usability
- Provide feedback on product instructions & suggest improvements where necessary
- Assist in building and assembling product samples for testing and evaluation
- Support Sales and Product Development teams with product demonstrations and ADHOC tasks
- Ensure adherence to health and safety guidelines during installations and other tasks
- Maintain professional and courteous communication with customers & colleagues
- Represent Net World Sports with a high level of professionalism and expertise during installations and interactions with customers

**WHAT YOU'LL NEED TO SHOW US**:

- Passion for sports and attention to detail
- Proactive and efficient, able to work independently or as part of a team
- Strong work ethic, willing to work flexible hours
- Excellent communication skills, able to liaise with customers, suppliers, and team members
- Ability to follow instructions accurately and troubleshoot problems
- Interpersonal skills, effective communication, and positive attitude towards customers
- Proactive attitude towards learning and professional development
- Ability to provide guidance and mentorship to junior installers
- Stay updated with industry trends and best practices through continuous learning and development opportunities.
- Liaise with internal departments, including sales, customer service & products, to provide feedback on product performance and suggest improvements to enhance the customer experience
- **Experience**; Previous experience in installing sports products or similar. This experience should extend to having knowledge of tools & equipment.
- **Physical fitness**; Must be physically fit and able to lift heavy objects, in line with safety procedures
- **Driving License**; Must have clean valid UK driving license
- **Safety Awareness**: Must be aware of safety procedures and adhere to them at all times to maintain a safe work environment
- **Communication**: Must have excellent communication to work collaboratively between internal departments & have strong customer-facing skills
- **Flexibility**: Must be flexible to work weekends, stay from home & extended hours where required to suit customer requirements & maximum efficiency

**WHAT WE VALUE**:
Our mission is to become the world’s leading sports equipment retailer. Nothing excites us more than finding hungry, talented individuals and unleashing them in a team capable of achieving incredible things. So, what do we look for in our hires? Well, Net World Sports is a pretty unique place to work. Our people create our culture, here’s just some of the things we value in our people:

- Good attitude - reliability, accountability and a positive attitude goes a long way
- Be respectful - treat and speak to each other with respect. Be present, stick to deadlines and be respectful of other people’s time.
- Hard working - don’t be afraid of hard work, roll your sleeves up and get involved.
- Approachable - be friendly, kind and willing to help others.
- Supportive - encourage and support each other to do our best
- Adventurous - we like to find creative solutions and play by our own rules.
- Transparent - Open and honest communication with others and with ourselves

**WHAT'S IN IT FOR YOU**:

- Summer and Christmas Parties - Because one party is never enough
- To be a part of a fast-growing, family business
- Health & wellbeing programme
- Social and charity events throughout the year
- Bike to Work scheme
- Employee loyalty rewards
- Employee discount
- An extra day off for your birthday
- Additional holidays with length of service
- Internal help to buy house deposit scheme

**Application Procedure**

Our office is based in Wrexham, North Wales, however the job will often require you to travel all over the UK & occasionally may be required to travel overseas.

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Wrexham, LL13 9UT: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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