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Operations Supervisor

4 months ago

Diss, United Kingdom Linear AV Limited Full time

**Operations supervisor job description.**

**Objectives of this role**
- Maintain constant communication with Engineering teams, the commercial director, project managers, sales team, Vendors, Trade Resellers, and their End Clients.
- Develop, implement, and maintain quality assurance protocols for Risk Assessment and Health & Safety.
- Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity using predominately our engineering platform.
- Ensure that operational, engineering and services activities remain on time and within budget.
- Track staffing requirements, onboarding new engineering teams as required keeping geographical location key to installation sites. (Nation-Wide UK Coverage)
- As above to investigate European Coverage.

**Responsibilities**
- Lead, motivate, and support a large engineering team within a time-sensitive and demanding environment, including any future career development plans for direct reports and problem resolution within the Engineering Teams or Our Trade Customers.
- Manage and update asset registers for project and service contracts. Reduce costs where possible, eliminate errors, and deliver excellent customer service.
- Work closely with all departments across the Linear and Solstice business to ensure that activities remain compliant, and the proposition of Hardware Brands supplied by the group.
- Oversee materials and inventory required for Installation Works.
- Conduct budget reviews and report cost plans to the commercial director.

**Required skills and qualifications.**
- Two or more years of proven success in an operations supervisor or similar role.
- Strong skills in budget development and oversight.
- Excellent ability to delegate responsibilities while maintaining organizational control of engineering, service operations and customer service.
- Proficiency in conflict management and business negotiation processes.

**Preferred skills and qualifications**
- Strong IT Skills and working knowledge of management software programs, including Microsoft office.
- Training will be provided on our excellent Engineering Platform Klipboard.
- Ability to communicate at all levels and manage teams.
- Excellent Organizational skills.

**Salary**: £19,959.88-£28,989.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Diss: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Diss