Dispensary Supervisor

**Do you want to work with an exciting, dynamic and fast-growing business?**

As Dispensary Supervisor, you will ensure dispensary queries and orders are efficiently and quickly dispensed. You will prioritise, delegate and manage the team in the dispensary manager's absence, whilst working as part of the team. You will also communicate ideas for process and procedure improvements and identify team training requirements.

**Key responsibilities and tasks**:

- To ensure Dispensary orders are dispensed efficiently and quickly.
- Lead and supervise the Dispensary Team.
- Support and help team members as required.
- Good understanding of the processes involved.
- Assist with maintaining stock levels, stock rotation and replenishment.
- Accurately picking, counting and labelling medications for orders.
- Understands who our customers are and ensures that customer orders are dispensed accurately and promptly.
- Actively participates in learning opportunities and applies learning to carry out their own role effectively.
- Communicate efficiently with Operations Manager, Warehouse staff, Vet and Customer Services.
- Training the Dispensary Team as and when required
- Adopt a positive attitude to change and positively influence others.
- Keeping up to date with new medications and changes made by the VMD.
- Ensure CPD requirements are kept up to date.
- Support the dispensary manager in prioritising the day to day running of the dispensary.

**Key skills required**:

- ** **Previous experience in a supervisory role, ideally in a similar environment
- Act as liaison between Dispensary staff, Operations Manager, Customer Service, Vets and other areas.
- Ensure all Dispensary queries are responded to in a timely manner either via telephone, in person or by E-mail.
- Basic IT skills and confidence to become proficient in specific on-line tools.
- Excellent planning and organisational skills.
- Previous experience in a supervisory role, ideally in a similar environment.
- Adaptable and able to work on own initiative.
- Background knowledge of Veterinary Medications is required.

**Location**: Head Office in Diss.

**In addition to a salary of £25,000 - £28,000 DOE, we offer benefits including;**
- An attractive bonus scheme
- Up to 7 weeks holiday (with our buy/sell holiday scheme) + Bank Holidays
- 1 extra holiday day per year up to 5 years service
- Access to our industry leading sharesave scheme
- Enhanced maternity/paternity/adoption leave
- Heavily discounted pet healthcare
- Continued professional development
- A range of flexible benefits such as Perkbox, GymFlex and Cycle to Work to suit your needs