Housing Assistant

6 months ago


Bath, United Kingdom The Guinness Partnership Full time

**About Us**

The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in them.

Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

**About the role**

We are excited to be expanding our Independent Living team to improve the services that we provide to our customers. As part of that expansion, we have a **new, part-time **opportunity for a **Housing Assistant **to work **at our Extra Care Service in Bath.**

You will be part of a dedicated team where you will work with the Extra Care Scheme Manager to provide a high-quality housing management service, which ensures the delivery of safe and secure service provision. You will work to ensure our housing management services exceed customer expectations.

**Key responsibilities**
- Provide advice and guidance for repairs, tenancy management and rent
- Complete routine health and safety inspections
- Engage and communicate effectively with residents
- Respond positively and timely to resident’s complaints, handing on to specialist teams where appropriate
- Ensure all incident reports are completed as required

**What we’re looking for**

We’re a customer-focussed organisation so we know that how we do things is just as important as what we do. You’ll not only be an experienced customer service professional, but you’ll also be a great team player and have a basic understanding of health and safety requirements.

**You’ll also be able to demonstrate**:

- Experience of working with customers and acting on their feedback to deliver great customer service
- The ability to work together and communicate well with others
- Good oral and written communications
- Proven problem-solving and decision-making skills
- A good level of IT skills and knowledge
- Good administration skills

**Essential qualifications - **Educated to a level one (GCSE or equivalent) or higher.

**In return for your dedication and commitment, we offer a fantastic benefits package including**:

- **Competitive pay **£11.88 per hour **(equivalent to £21, 682 per annum, based on a 35 hour week)
- Permanent, 21 hours per week, between Mon - Fri, 9 am - 5 pm
- **Helping to save for your future - **Guinness will contribute **up to 9% towards your pension on a matched basis**:

- Company sick pay after a qualifying period and Life Assurance
- Excellent lifestyle benefits portal including cycle to work scheme and fantastic **discounts at supermarkets **and many other shops, on-line retailers & leisure activities
- Employee Assistance Programme, **plus more**

INDCARE



  • Bath, United Kingdom RSR Housing Full time

    RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR are currently recruiting on behalf of our client based in Bath for x2 Housing Night...

  • Housing Assistant

    5 months ago


    Bath, United Kingdom Unitemps Full time

    **Rate** **£12phr** **Hours** **Monday to Friday 4.5hrs daily** **Role** Based at a student residence you will support the General Manager with responsibility for community and resident wellbeing. **Duties and responsibilities** - **Front of House**: - Reception, telephone support; managing and dealing with day-to-day queries. - **Community...


  • Bath, Bath and North East Somerset, United Kingdom Blue Arrow Full time

    **Job Title:** Front of House General Assistant - Reception Services**Location:** Bath and surrounding areas**Pay Rate:** £12-£13 per hourBlue Arrow is seeking a friendly and diligent Front of House General Assistant to work at various client sites across schools, colleges, and care homes in Bath. The successful candidate will be responsible for delivering...


  • Bath, United Kingdom RSR Housing Full time

    RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR are currently recruiting on behalf of our client based in South West England - covering...


  • Bath, United Kingdom Unitemps Full time

    **Rate** **£12phr** **Hours** **Monday to Friday 4.5hrs daily** **Role** Based at a student residence you will support the General Manager with responsibility for community and resident wellbeing. **Duties and responsibilities** - **Front of House**: - Reception, telephone support; managing and dealing with day-to-day queries. - **Community...


  • Bath, Bath and North East Somerset, United Kingdom Blue Arrow Full time

    Job Title: Front of House General AssistantLocation: Bath and surrounding areasPay Rate: £12-£13 per hourBlue Arrow is seeking a Front of House General Assistant to provide exceptional customer service and maintain a clean, welcoming environment at our client sites across schools, colleges, and care homes. As a member of our team, you will focus on...

  • Front of House

    5 months ago


    Bath, United Kingdom City Pub Group Full time

    Some Bar, Pub, or Restaurant experience would be ideal, as **Bath Cider House** is looking for great people to join the team as Front of House. - **£11.50 per hour, plus tips**: - **Discount on food, drinks, and accommodation across all CPG sites** We are the first of our kind in the beautiful and historic city of Bath. Similar to our sister pub Bath Brew...

  • Housing Officer

    6 months ago


    Bath, United Kingdom Oakleaf Recruitment Full time

    **Job Title**: Housing Officer **Location**:The studio, bath road, hare hatch, Berkshire, RG10 9SG **Pay**: £26,000 -£28,000 (Per Year) **Information about the role**: As a Housing Officer, you will be the key contact for anything relating to your residents' homes. You will build and maintain excellent relationships with resi-dents, offering an...

  • Front of House

    6 months ago


    Bath, United Kingdom City Pub Group Full time

    **Join us in spreading Christmas joy - where festive atmosphere meets great company!** Some Bar, Pub, or Restaurant experience would be ideal, as **Bath Cider House** is looking for great people to join the team as Front of House. - **£10.50 per hour, plus tips**: - **50% off food, drinks, and accommodation across all CPG sites**: - **Earn more with our...


  • Bath, United Kingdom Home Group Limited Full time

    Job TitleHousing Management LeadJob SummaryWe are seeking a skilled Housing Management Lead to support individuals over 18 who are homeless or at risk of homelessness in Bath. The successful candidate will be responsible for ensuring properties are safe and well-maintained, assisting with housing benefit claims, and turning around vacant properties within...


  • Bath, Bath and North East Somerset, United Kingdom Home Group Limited Full time

    Housing ConciergeA role that combines housing expertise with exceptional customer service skills.Key Responsibilities:Providing housing support to residentsAssisting with housing-related queries and issuesWorking closely with colleagues to ensure seamless service deliveryWhat We Offer:A competitive hourly rate of £12.00A range of great benefitsThe...


  • Bath, United Kingdom House of Fraser Full time

    Temporary Sales Assistant - House of Fraser - BathCompany DescriptionHouse of Fraser is part of the iconic Frasers Group, renowned for its commitment to luxury and premium brands. We pride ourselves on offering an exceptional customer experience through high-quality service and fashion-forward products. Join us as a Sales Advisor and be part of a team that...


  • Bath, United Kingdom House of Fraser Full time

    Temporary Sales Assistant - House of Fraser - BathCompany DescriptionHouse of Fraser is part of the iconic Frasers Group, renowned for its commitment to luxury and premium brands. We pride ourselves on offering an exceptional customer experience through high-quality service and fashion-forward products. Join us as a Sales Advisor and be part of a team that...

  • Housing Officer

    5 months ago


    Bath, United Kingdom Julian House Full time

    Job Advert **Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.** **If you’d like a real sense of job satisfaction, great career...


  • Bath, United Kingdom Julian House Full time

    Job Advert **Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.** **If you’d like a real sense of job satisfaction, great career...


  • Bath, United Kingdom House of Fraser Full time

    Company Description **About House of Fraser**: **Job Description**: **The Role of Casual Beauty Sales Assistant**: A customer focused role driving customer loyalty and sales through the provision of an individual bespoke service. Whilst this is a customer facing role, we require an individual with the flexibility to support colleagues in other areas of the...


  • Bath, United Kingdom Julian House Full time

    **Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.** **If youd like a real sense of job satisfaction, great career prospects and a...


  • Bath, United Kingdom Soho House & Co. Full time

    **Who We Are** We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect,...


  • Bath, United Kingdom Julian House Full time

    Job Advert **Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.** **If you’d like a real sense of job satisfaction, great career...


  • Bath, United Kingdom Caterer.com Full time

    **Runner **- **£14 per hour + Surplus Service Charge** **What's in it for you?** - Weekly Pay - Team meal whilst on shift prepared by our chefs - Soho Friends Membership - 50% Team discount on Food & Drink, 7 days a week - Team Room Rates; Any Bedroom, Any House, $100 a night - Financial Incentive based on House Performance (Quarterly) - Health Cash Plan...