Client Care Executive
1 week ago
**Client Care Executive / Permanent**
A unique opportunity has risen for an entrepreneurial spirited business, who has UK and global reach. My client works with partners and investors in most countries.
This is a permanent opportunity for an experience Relationship Manager to work within Customer Care.
Previous experience of working within an Investment Firm would be advantageous.
**Role Responsibilities**:
- Provide an end to end customer experience and support system for external global sales networks.
- Implement and maintain a robust customer success model for your whole network.
- Gain an understanding of your networks pain points and deliver responsive solutions and support.
- Support and enhance the interlock with relevant departments and colleagues.
- Maintain a high level of product knowledge so you can confidently demonstrate & make recommendations.
- Ensure the CRM system and pipeline are kept up to date in order to accurately forecast and drive sales performance.
**Personal Specification**:
- An energetic and enthusiastic team player
- Excellent communication skills, verbal and written
- Ability to work on own initiative and to tight deadlines
- Multi-tasking abilities
- Strong attention to detail
- Effective time management skills
- Analytical and has problem-solving skills.
- Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation
- Extreme professionalism and personal presentation
- Excellent organisational skills including the ability to manage and prioritise
For more information please contact Megan Hughes at Accountable on //
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