Sales Support Administrator

4 months ago


Harrogate, United Kingdom Intelligent Servers Full time

**About Us**:
Intelligent Servers Limited are one of the leading providers of refurbished enterprise IT equipment; specialising in HP, Dell and Cisco. The company has seen rapid growth over the last 5 years and has ambitious plans to expand further. We are now looking to recruit a full time ‘Sales Support’ team member to help achieve the company’s ambitious goals. You will assist the Sales Team with day to day administration tasks whilst demonstrating the ability to be self-motivated, resourceful and confident.

**Main Responsibilities**:

- Providing sales support for our End User sales team
- Processing customer orders
- Responding to customer RMA requests and working with both customer and RMA department
- Inputting data into our internal CRM system
- Handling incoming End User telephone enquiries and assigning these to relevant Account Manager once qualified
- Updating internal KPI spreadsheets
- General administration

**Required Skills and Experience**:

- Excellent communication skills, both verbal and written
- Ability to meet tight deadlines and cope with high volumes of work
- Previous experience of working with Microsoft Office
- A positive attitude and can demonstrate a lot of initiative
- Ability to work in a methodical and accurate manner
- A basic knowledge or interest in IT hardware would be beneficial
- Previous office based experience would be desirable

**Salary and working package**
- OTE of £25,000
- 23 days holiday + 1 day per year served, up to 28 days (plus bank holidays)
- Cycle to work scheme
- Training and development opportunities
- Company Pension Scheme
- Company Life Insurance
- Induction training
- Monday to Friday (9:30am - 5:30pm) - 37.5 hours per week

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Life insurance

Schedule:

- Monday to Friday

Ability to Commute:

- Harrogate (required)

Work Location: In person



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