First Line Technical Support
2 weeks ago
Do you want to push your career in IT to the next level? Come and join one of South Wales' leading IT support companies.
You will be responsible for the logging, troubleshooting and resolving (where possible) of IT problems using our Servicedesk and remote monitoring, management and access tools.
**Responsibilities**
- Interact with customers in a friendly and approachable manner
- Deliver first class customer service at every opportunity
- Work with colleagues to complete internal projects & tasks
**Personal Attributes**
- Good team player
- Desire to improve and better yourself
- Excellent verbal and written communication
- Interest in technology
**Desired Skills and Experience**:
- Customer Service: 1 year
- IT Certification (A+. Microsoft etc)
**Why work at Orbits IT?**
- Opportunities for rapid progression for the right people
- Accredited industry training is on constant offer
- Regular team away days and events
- Relaxed but professional working environment
- Annual pay rises and bonus
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£22,000.00 per year plus benefits
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£22,000.00 per year
**Benefits**:
- Company events
- Cycle to work scheme
- Gym membership
- On-site parking
- Private dental insurance
- Private medical insurance
- Wellness programme
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Performance bonus
- Yearly bonus
**Experience**:
- IT Support: 1 year (preferred)
Licence/Certification:
- Drivers Licence (preferred)
Work Location: One location
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