Credit Controller

1 week ago


Worcester, United Kingdom PJH Group Full time

**About PJH**

Since 1972 we have sourced and supplied bathrooms, appliances, sinks and taps to our customers throughout the UK, from large multi-site retailers to independent retailers and house builders.

PJH is part of the Globe Union group of companies with offices in 7 countries, across 3 continents, we benefit from support across all areas of the business which adds further strength and expertise to our already strong set of skills.

**Together we’re better**

Our brand is far more than just a logo and a few colours, it represents who we are, what we stand for and how we’re different to other companies. And the biggest part of our brand is our people. Whether answering phones, delivering orders, making sales or even the first person our guests see when they walk through the door, our brand will affect your job and how you do it.

We believe that working together with our colleagues makes our working environment a happier and more productive place to be, and working together with our customers builds stronger partnerships, strengthens sales, and allows us to grow together and improve our potential.

**Together we’re happier**

We want to be better for the people who make us better every day. That’s why as a member of the PJH team you can enjoy a wide range of benefits:

- All employees receive a minimum of 22 days holiday entitlement (pro rata) excluding bank holidays
- You can buy up to 5 additional holidays a year (as long as it doesn’t exceed 30 days in total)
- Additional holidays are accrued based on length of service
- All employees receive an extra day off for their birthday
- Pension through our partnership with AVIVA.
- Death in Service Benefit
- Christmas gift voucher
- You can get bathroom and appliance products at cost price
- Your friends and family can get bathroom and appliance products at trade price
- Contributory healthcare scheme through our partnership with Sovereign Healthcare
- Cycle to work scheme
- Quarterly themed lunches with your team with prizes up for grabs and a business update from the CEO

**The role**

Job Title: Contracts Credit Controller

Location: Worcester

Reporting To: Contracts Credit Control Manager

Shift Pattern: Monday - Friday

Contract Type: Temporary (12 Month Maternity Cover)

**Main Purpose**:
Managing invoicing and credit within the contracts channel from invoice through to payment from the customer. Working within the team to continually manage the overall aged debt figure.

**Key Responsibilities**

Responsible for managing the aged debt for a section of the Contracts ledger

Dealing with invoicing and account queries

Taking a proactive role in managing and collecting payment from customers

Allocating and reconciling payments

Answering incoming calls offering a FIRST-CHOICE service adhering call quality behaviours

Maintain accurate and detailed notes in relation to all customer interactions

Build and maintain relationships with the customer, providing an efficient service

Work closely with the Contracts and HQ finance teams to ensure alignment across all departments and functions

**Essential Skills and Experience**

Demonstrable intermediate Excel skills

Strong numerical skills with an eye for detail

Must be able to work to strict deadlines

Strong communication skills

The ability to forge and maintain good working relationships with customers

Team player with the ability to work cross functionally

Previous experience of working in an office environment

Previous experience of working with data and numbers

**Desirable Skills and Experience**

The ability to manage multiple stake holders

2 years’ experience of working in a credit control environment

**Job Type**: Temporary contract
Contract length: 12 months

**Salary**: £23,000.00-£24,300.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Sick pay
- Wellness programme

Schedule:

- Monday to Friday

**Experience**:

- credit control: 1 year (preferred)

Work Location: One location


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