Assistant Personal Assistant

2 weeks ago


Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

Have you ever thought about being a medical secretary but don’t have the skills required? Would you like to learn those skills on the job and progress in a small, friendly team?

The cardiology department is looking for an experienced APA who would like to learn the necessary skills to be an PA. In this exciting opportunity, you will work closely with the admin team to develop your skills while gaining confidence and knowledge. All we ask is that you are a confident and effective communicator, can type with a good level of accuracy, have a good level of English (punctuation is key) and are ready for your next challenge

The post holder will work with a team of nurses providing admin support as well as supporting the PA's with their workload for the consultants as well as other team members as and when necessary.

**The main duties of the post but not exhaustive**:
- Provide a comprehensive secretarial/administrative service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales,
- Assist with managing diary commitments by liaising with others, internally and externally, ensuring that all the required preparation is accurate and available, and that all Consultants/clinical professional teams/others are briefed on any difficulties, problems or issues,
- Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients,
- Be fully conversant with all required electronic systems for correspondence, including specialist computer systems associated with the management of patients and/or health information, and being able to obtain information using the Internet,
- Provide information to patients/relatives and carers where appropriate, including agreed information on waiting lists, tests and referrals, according to agreed guidelines, and in the absence of the PA.
- Monitoring investigations database to ensure clinicians get investigations requested back in a timely manner
- Updating RTT pathways, closing of referrals, clinic cancellations

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond.

The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its ‘Be Safe Be EquiPPEd’ campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.

The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

The post holder will be supported to learn all the required skills to be able to provide a comprehensive, quality and confidential secretarial/administration.

As an Assistant PA (APA), you will be expected to organise your own workload and coordinate your activated in conjunction with, and supervised by the PA, and Support Manager to ensure that an efficient service is provided at all times. You will be capable of the full administration function within the team and be able to step in to fill gaps to ensure continue of services. It is essential the you are able to exercise initiative suitable for the role and are fully supportive to other colleagues in the administration team.


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