Customer Accounts Specialist
2 weeks ago
Call centre officers to work for a housing association,
You will be calling chasing small debts for the housing e.g. rent arrears
Job Details
- Understanding and appreciation of the need to deliver top quality customer services.
- Work to agreed service standards
- Ability to maintain confidentiality and an understanding
- Good typing skills
- Multitasking e.g. type, talk and listen at the same time
- Computer literate (to enable use of database and MicrosoftOffice systems)
- Professional Communication Skills
- Experience of providing professional customer service
- Can demonstrate the ability to solve problems.
- Experience of working in a Call Centre
- Experience of working under pressure
- Exceptional customer focus
- Excellent team player Organised and methodical approach
- Adaptable and open to change
- Ability to work on own initiative and to deadlines
- Can do attitude towards achieving results
Pay
£15.73 per hour
First 4 Weeks will be office based in west Croydon then you will have a mix of office and work from home 2 days in office 3 at home
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