Customer Accounts Specialist

2 weeks ago


Croydon, United Kingdom LTHT Staff Bank Full time

Call centre officers to work for a housing association,
You will be calling chasing small debts for the housing e.g. rent arrears
Job Details
- Understanding and appreciation of the need to deliver top quality customer services.
- Work to agreed service standards
- Ability to maintain confidentiality and an understanding
- Good typing skills
- Multitasking e.g. type, talk and listen at the same time
- Computer literate (to enable use of database and MicrosoftOffice systems)
- Professional Communication Skills
- Experience of providing professional customer service
- Can demonstrate the ability to solve problems.
- Experience of working in a Call Centre
- Experience of working under pressure
- Exceptional customer focus
- Excellent team player Organised and methodical approach
- Adaptable and open to change
- Ability to work on own initiative and to deadlines
- Can do attitude towards achieving results

Pay
£15.73 per hour
First 4 Weeks will be office based in west Croydon then you will have a mix of office and work from home 2 days in office 3 at home



  • Croydon, United Kingdom 4Social Work and Public Sector Staffing Full time

    **Customer Accounts Specialist** **Salary: £** **19.55 Per Hour (Umbrella)** **Full Time (37 hours per week)** **Role Purpose**: To provide effective and efficient customer account management with the overall objective to reduce arrears, maximise the collection of income and sustain tenancies for our client. **Responsibilities**: - To manage low level...


  • Croydon, United Kingdom Page Personnel Public Sector & Not for profit Full time

    To provide effective and efficient customer account management with the overall objective to reduce arrears, maximise the collection of income and sustain tenancies. **Client Details** A leading and expanding Housing Association are in need of multiple Customer Accounts Specialists to join their team in Croydon. **Description** **Key...


  • Croydon, United Kingdom Reed Business Support Full time

    We are recruiting on behalf of one of the largest Housing Associations who are looking for Temporary **Customer Accounts Specialists** to join their team in Croydon for initially 3 months with the potential to be extended Hours 8.30 -5pm Office based with the potential to work on a hybrid basis after the 1st month of training. Duties of the **Customer...


  • Croydon, United Kingdom MMP Consultancy Limited Full time

    MMP Consultancy are looking to recruit an Income Assistant to join a housing provider on a temporary contract. We are currently looking for an enthusiastic individual to provide effective and efficient customer account management with the overall objective to reduce arrears, maximise the collection of income and sustain tenancies for the...


  • Croydon, United Kingdom Page Personnel Public Sector & Not for profit Full time

    To provide effective and efficient customer account management with the overall objective to reduce arrears, maximise the collection of income and sustain tenancies. **Client Details** A leading and well established Housing Association. **Description** Key Accountabilities: - To undertake the collection of debts in accordance with income collection...


  • Croydon, United Kingdom Contact Centre Recruitment Full time

    **Customer Service Specialist** **Location: Croydon** **Must be able to start 6th March 2023** **Salary**: £20,000 plus bonuses and excellent benefit package Your role as a Customer Service Agent will be to speak to our clients’ customers and deal with any queries regarding their outstanding account. To understand their circumstances and agree...


  • Croydon, United Kingdom MBA Group Full time

    Our Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **Toyota Croydon** Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a...


  • South Croydon, United Kingdom Southern Housing Full time

    The roleSouthern Housing are seeking a talented candidate to join us as a Customer Accounts Officer in our Customer Transactions department.This is an exciting opportunity for someone with an interest in revenue maximisation and collection through a prompt and consistent arrears management and debt recovery. Our ideal candidate will be a good communicator, a...


  • Croydon, United Kingdom Reed Business Support Full time

    My client seek experienced all centre officers to work for a housing association based in East Croydon. You will be calling chasing small debts for the housing e.g. rent arrears Job Details - Understanding and appreciation of the need to deliver top quality customer services. - Work to agreed service standards - Ability to maintain confidentiality and an...


  • Croydon, United Kingdom Contact Centre Recruitment Full time

    **Customer Service Specialist** **Location: Croydon** **Must be able to start 17th April 2023** **Salary**: £20,000 plus bonuses and excellent benefit package Your role as a Customer Service Agent will be to speak to our clients’ customers and deal with any queries regarding their outstanding account. To understand their circumstances and agree...


  • Croydon, United Kingdom Hays Specialist Recruitment Limited Full time

    Commercial Account Handler - Croydon - MGA - £40,000 Your new company Your new role working as a Commercial Account Handler will be within an established MGA based in Croydon who specialise in the placement of Commercial business into the London market on behalf of UK and European intermediaries. They are a fast growing witha friendly and vibrant team. Your...


  • South Croydon, Greater London, United Kingdom Southern Housing Full time

    The role Southern Housing are seeking a talented candidate to join us as a Customer Accounts Officer in our Customer Transactions department. This is an exciting opportunity for someone with an interest in revenue maximisation and collection through a prompt and consistent arrears management and debt recovery. Our ideal candidate will be a good communicator,...


  • Croydon, United Kingdom Aspire Personnel Ltd Full time

    The role: You will support customers who call in for assistance regarding their policy, providing accurate information in response to their enquiry. You will respond to enquiries relating to existing claims, and update systems with all conversations and documents received. You will handle customer escalations positively, ensuring that any unresolved issues...

  • Customer Advisor

    6 days ago


    Croydon, United Kingdom Reed Business Support Full time

    My client, a national housing provider, seek experienced Customer Service Advisors to start temporary ongoing bookings in the new year, Main purpose of the role: To provide effective and efficient customer account management with the overall objective to reduce arrears, maximise the collection of income and sustain tenancies for client Key...

  • Customer Advisor

    6 days ago


    Croydon, United Kingdom Reed Business Support Full time

    My client, a national housing provider, seek experienced Customer Service Advisors to start temporary ongoing bookings in the new year, Main purpose of the role: To provide effective and efficient customer account management with the overall objective to reduce arrears, maximise the collection of income and sustain tenancies for client Key...

  • Senior Accountant

    4 weeks ago


    Croydon, United Kingdom Reed Accountancy Full time

    **Reed Accountancy & Finance** are currently working exclusively with a Croydon based client in securing them a **senior accounts manager.** The ideal **senior accounts manager** would need to be able to demonstrate relevant experience with the below duties **Senior accounts manager** duties: - To be the point of contact for client liaison. - Meeting...


  • Croydon, United Kingdom Reed Business Support Full time

    My client, a national housing provider, seek experienced Customer Service Advisors to start temporary ongoing bookings in the new year, Main purpose of the role: To provide effective and efficient customer account management with the overall objective to reduce arrears, maximise the collection of income and sustain tenancies for client Key...


  • Croydon, United Kingdom Kingsgate Recruitment Ltd Full time

    The role will commence in January and will be office based for the first three months. After this time there will be the option from home. **Responsibilities** - Respond to a high volume of incoming calls within agreed timeframes - Negotiate repayments of accounts owed to our clients ensuring you adhere to company policy, and treating customers fairly -...


  • Croydon, United Kingdom Veritas Partnership Full time

    The Role: - We are seeking an enthusiastic Salesperson who is a commercial, and entrepreneurial individual to join our sales team as a National Account Executive working within the Cash & Carry and Wholesale channels. - Reporting to the National Sales Manager, the National Account Executive will have a portfolio of active accounts to grow and develop whilst...

  • Accounts Assistant

    3 days ago


    Croydon, United Kingdom Reed Accountancy Full time

    My client are a busy, fast paced team, so the Accounts Assistant need to hit the ground running! Ideally you’ll have the practical experience of having worked in a similar role for the last 3 years. The role is a temp role for 2-3 months with the hourlyrate £13-£14/hr. About the Accounts Assistant Role This is an exciting and challenging opportunity to...