Workshop Controller

7 months ago

Chester, United Kingdom Lookers Plc Full time

OTE: GBP £44,800.00/Yr. Overview:
**Location**: Lookers, Chester Nissan
**Contract**: Permanent, full-time
**Working Hours**: 42; Monday to Friday: 08:00- 17:30 and alternate Saturdays 08:00 to 12:00
**Salary**: £44,800 OTE (including up to £40,000 basic plus bonus)

An exciting opportunity has become available here at Chester Nissan as we look to fill our Workshop Controller post.
It is the perfect opportunity for an individual within the Automotive industry to advance their career with a world-renowned brand like Nissan. As a Workshop Controller, you will supervise and motivate our team of Technicians & Apprentices and pro-actively review and prioritise their daily workload.
As a Workshop Controller you will play a crucial part in our business and the Aftersales Department, reporting into our Aftersales Manager Claire Andrews, who will provide you with ongoing support to ensure that you have the tools needed to perform to the very best of your ability Furthermore, you will also be put through brand specific training which will enable you to progress within the Nissan brand and also the Automotive industry.

**Responsibilities**:

- Ensuring that all working practices comply with company, DVSA, health and safety and OEM policy
- Making sure all service work is carried out correctly, competently, on time and with customer satisfaction in mind
- Maintain relationships with the vehicle manufacturer and provide support to Technicians during repairs to ensure that high standards are achieved and maintained within the workshop
- Liaising with colleagues and other departments to ensure a top-quality service for customers
- Scheduling work to meet customer needs, considering workshop targets, the complexity of each job and the availability of parts
- Assisting with technical challenges by going above and beyond to support the team and also writing technical reports

Qualifications:
It is essential that you have sufficient experience working within a Dealership environment. This could be the perfect role for a Service Advisor looking to move into a more senior role within the Dealership, or for a current Workshop Controller looking to make that move to join one of the Top 3 Automotive Retailers in the UK.

We are looking for someone who is friendly, confident, and enthusiastic... could you match what we’re looking for? The ability to roll your sleeves up and work as part of the team is also essential Due to the nature of this role a full valid UK driving license is a must.

**About us**:
Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;
- Enhanced holidays that increase with service
- Eligibility to join one of our car schemes
- Critical illness cover after 2 years and Life Assurance
- Smart Health - free access to support 24 hours a day, 365 days a year
- Enhanced paid maternity, paternity and adoption leave
- For some roles a company car and additional earning potential through commission or bonus.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

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