Commercial Administrator

4 months ago

Bolton, United Kingdom Komatsu Full time

Komatsu Mining Corp. offers industrial mining equipment through its P&H, Joy, Montabert and Komatsu brands. Our mining products, services and technologies help customers throughout the mining industry improve safety and productivity at operations worldwide.

Komatsu Mining Corp UK has the following opportunity for a Commercial Administrator to join our team in our purpose-built test, design & service repair facility near Bolton.

As part of the Commercial team, you will process customer orders from telephone enquiries, contribute to the production of quotations for repairs, spare parts, and aftermarket services, undertake some basic costing and the preparation of quotations, whilst monitoring the progress of orders to completion, liaise with Engineering, Purchasing, Production and Sales departments to ensure that customer requirements are efficiently met against specification and delivery. Previous customer service experience is essential to the role, also, SAP conversant - Familiarity with SAP material data and metrics, and a full UK driving license would be preferred.

**Core duties**:

- Processing customer quotations, sales orders, and invoicing
- The management and maintenance of customer orders books
- Completion of delivery documents
- Liaising with procurement, making the necessary enquires on outstanding parts.
- Administer sub-contract repairs which covers electronics, whilst including logistics, ensuring associated paperwork is updated correctly.
- Dealing with customer enquires
- Maintain a safe and practical working environment.
- Support other areas of the business as directed by the organisation.
- **The above is not an exhaustive list of duties and you will be expected to perform different tasks dictated by your experience and competency, changing role within the organisation, customer needs and the overall business objectives. **_
- **Benefits**:_
- Annual salary review
- Bonus scheme based on personal and company performance at 5% of basic salary.
- Company sick pay scheme based on service.
- Holiday entitlement of 25 days plus Bank Holidays.
- Christmas shutdown.
- Defined pension contribution scheme matched by the company up to 10%
- Works Perks

**Salary**: £23,500.00-£24,500.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Customer Service: 2 years (preferred)

Licence/Certification:

- n/a (preferred)

Work Location: In person

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