Customer Care Operative

6 months ago


Sussex, United Kingdom Wheatstone Solutions Ltd Full time

**Customer Care Maintenance Operative - Sussex/Surrey - Permanent - £35,000 - £40,000 - Van and Fuel Card**

Wheatstone Solutions are working with a Residential developer looking to recruit an experienced Customer Service Maintenance Operative into the team.

The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within occupied homes. This includes works from Carpentry, Plumbing, Decorating, Painting, Tiling throughout the warranty period.

**Duties of the role**:

- Meet with customers in their homes and carry out works to a high-quality and timely manner.
- Working along-side contractors as necessary to ensure all works are carried out as necessary
- Reporting to the Customer Care department regarding works that are finished, keeping in touch and up to date.
- Adhering to Health & Safety policies at all times

**Skills Required**:

- You must have experience working for a House Builder / Housing Association within a similar role such as Customer Service Technician / Operative or have experience as a Multi Trader in occupied homes.
- Excellent Customer Service skills
- Own tools, some tools provided by employer/replaced when required.
- Multi Trade works to be carried out include Plumbing, Carpentry, Painting, Decorating, Tiling, Mastic, Easing doors/floor boards etc.
- Flexible to drive across the Surrey and Sussex areas
- Full Driving License

**Job Types**: Full-time, Permanent

Pay: £35,000.00-£40,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Experience**:

- new homes customer service maintenance: 3 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: On the road

Reference ID: WS2049



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